Occupational Health Support Apprentice

You will work as part of the Occupational Health Team, providing administrative and digital support to help the service run efficiently. You will use electronic systems and Microsoft 365 applications to manage referrals, appointments, correspondence and shared mailboxes, while ensuring records are accurate, secure and handled in line with data protection requirements and Council policies. As a first point of contact, you will respond to enquiries by telephone, email and MS Teams. You will help provide information to managers and Council services, support reports and statistics, process invoices, manage archive files and assist with the day-to-day administration of the service. You will also support the digitisation and continuous improvement of Occupational Health processes. Alongside the role, you will complete the Level 3 Business Administration Apprenticeship, attend relevant training and undertake the required assignments and end-point assessment.

• Are you organised, approachable and keen to build a career in business administration?
• Do you enjoy using digital tools and learning new ways of working?
• Can you communicate confidently while handling sensitive information with care?
• Would you like to gain a Level 3 Business Administration Apprenticeship while supporting workforce health and wellbeing?
If so, we would love you to join South Tyneside Council's Occupational Health Team and develop your skills in a busy, supportive and modern workplace.,
• Maths and English Level 2 Functional Skills or GCSE qualifications grade A to C (or 4 to 9).
• ECHP: For those with an education, health and care plan or a legacy statement the apprenticeships English and Maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.
We are looking for someone with experience of using IT packages such as Microsoft Word and Excel, good verbal and written communication skills, strong organisation and attention to detail, and the ability to communicate effectively with a range of people.

At South Tyneside Council, we are committed to creating a positive and inclusive workplace where our people can thrive. You will join a supportive Occupational Health Team, gain practical experience across a varied service and work towards a recognised Level 3 qualification while developing valuable administrative and digital skills. If you are ready to learn, contribute and make a difference, we want to hear from you.