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Observability & Monitoring Engineer

Computacenter PLC, Hatfield Garden Village, Welwyn Hatfield

Observability & Monitoring Engineer

Salary not available. View on company website.

Computacenter PLC, Hatfield Garden Village, Welwyn Hatfield

  • Full time
  • Permanent
  • Onsite working

Posted today, 16 Jun | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 565c859ef6384b2696dabc11c08717b2

Location ref: Hatfield Garden Village, Welwyn Hatfield

Full Job Description

  • We design, implement, and manage observability solutions using industry-leading tools such as Dynatrace, Grafana, and Splunk.
  • We collect and analyse telemetry data, including metrics, logs, traces, and events, to diagnose and resolve system and application performance issues.
  • We integrate monitoring platforms with ITSM tools such as ServiceNow and CI/CD pipelines to enable proactive alerting and resolution workflows.
  • We act as a Monitoring & Observability SME within customer delivery teams.
  • We support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities.
  • We work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring.
  • We attend customer and project meetings to present monitoring solutions and technical designs.
  • We proactively identify and highlight risks that could impact solution success.
    • Technologies:
  • AWS
  • Azure
  • CI/CD
  • Cloud
  • DevOps
  • Docker
  • Dynatrace
  • Grafana
  • Support
  • ITSM
  • Kanban
  • Kubernetes
  • OpenShift
  • PowerShell
  • Python
  • ServiceNow
  • Splunk
  • Terraform

    We need strong experience deploying and managing observability platforms, including Dynatrace, Grafana, and/or Splunk.
  • We need a deep understanding of telemetry signal analysis and performance monitoring.
  • We need experience integrating observability tools with ITSM platforms and DevOps toolchains.
  • We need the ability to troubleshoot complex infrastructure and application issues using monitoring insights.
  • We need solid scripting experience in Python and/or PowerShell for automation and integration.
  • We need familiarity with cloud platforms such as Azure and AWS, and with monitoring containerised environments such as Kubernetes and OpenShift.
  • We need strong problem-solving skills and analytical thinking to draw meaningful insights from data.
  • We need excellent communication skills to convey technical concepts to both technical and non-technical audiences.
  • We need experience working in Agile project environments such as Scrum and Kanban.
  • We need a proactive mindset with a passion for continuous improvement and knowledge sharing.
  • Dynatrace Associate & Pro certifications are required.
  • Splunk Core Certified Power User certification is required.
  • Experience in DevOps or Site Reliability Engineering is desirable.
  • Automation with Terraform or similar tools is desirable.
  • Experience building CI/CD pipelines is desirable.
  • Experience with Docker and Kubernetes for packaging and deployment is desirable.
  • Ability to adapt to new technologies in fast-paced environments is desirable.

    We are Computacenter, and you will be joining our world-class Group Professional Services team of over 1,000 skilled professionals. Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations. This role is UK wide and offers the opportunity to work in high-impact delivery teams supporting some of the worlds best-known organisations, helping customers improve visibility, performance, and reliability across their IT estates through proactive insight and incident prevention.

Direct job link

https://www.jobs24.co.uk/job/observability-monitoring-engineer-126983496