Non Clinical - Ward Clerk - Renal Unit (Internal Only)

The successful applicant will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. Good telephone skills, confidence and a positive helpful manner is essential. Duties will include answering the telephone, filing, using the Care Flow system and booking transport & appointments., The successful candidate will often be the first face patients see when arriving for their dialysis. They must be a welcoming and compassionate individual, who can work independently and as part of a team., Responsible for entering all patients in and out of careflow for each dialysis session attended.
Responsible for booking transport & OPAs
Answer the telephone, responding to questions or requests as appropriate.
Liaising with other departments on a regular basis.
Notify Pathology of urgent blood specimens when requested by nursing staff.
Request and collect (or deliver when requested) notes and x-rays from various departments.
Complete datix as requested by nursing staff, We believe that compassionate care sits at the heart of everything we do. Every member of our team - clinical or non-clinical - plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times., By joining our team, you are committing to uphold these values - ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day., The well-being of our staff is of the upmost importance to us. If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you. This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.