Nights Duty Manager - Hampton by Hilton Manchester Northern Quarter

Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other chargesPrepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepanciesCheck in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experienceConduct regular security checks throughout the hotel premises to ensure guest and property safetyCollaborate with the front office and accounting teams to address any issues identified during the night auditMaintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recordedHandle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments

• Previous experience in hospitality or finance roles, with an understanding of accounting principles
• Strong attention to detail and accuracy, particularly in financial reconciliation
• Good communication skills and the ability to handle guest enquiries professionally
• Basic IT skills and familiarity with property management systems (PMS)
• Flexibility to work night shifts and the ability to remain focused and productive
  
  At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
  
  You will have access to a benefits package we believe truly works for our people
• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year
And much much more!