Night Team Leader - Dudley

As our Night Team Leader, you are the engine of the shift. We trust you to handle:

• The Operation: Taking ownership of the critical night time procedures. You will manage the night audit to reconcile the business of the day, conduct thorough security checks, ensure non-residents leave safely after events, and keep the building fully compliant.
• The Guest Experience: Acting as the ultimate all-rounder by delivering warm welcomes for late arrivals, efficiently checking out early departures, pouring drinks in the Pub, and preparing room service, ensuring high standards never drop just because it is dark outside.
• The Leadership: Keeping morale high when the team is tired. You will assist with rotas to manage wage costs, train new starters, run team briefings, and deliver a seamless handover to the early Duty Manager to set the day team up for success.
  
  At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.