Night Support Assistant Nightingale House

As a Night Support Worker at You Matter, you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. Your role as a Night Support Assistant will be to create a safe environment that empowers residents to make positive changes in their lives.

Nightingale House is a resettlement service that provides 25 beds of accommodation to adults that have recently been discharged from hospital following a mental health admission.

We work in partnership with MerseyCare and our service helps people to build life skills, settle back into the community and find suitable long-term accommodation.

What your week may look like

- Welcoming new residents in line with the service's policies and procedures, carry out risk assessments and support people during their time in service.

- Ensuring the basic needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance.

- Advocate for social inclusion of the people you support ensuring they can access health and financial support where required.

- Work alongside the people in our services to address their physical and mental health issues, including liaison with primary and secondary health teams.

- Holding activities in service and encourage participation and involvement from the residents.

- Carrying out the immediate support needs of residents as appropriate, providing crisis intervention where necessary and working with services.

- Ensuring all health and safety and maintenance issues are raised in a timely manner

- Participating in team meetings, supervision and reflective practice encouraging open, honest, and transparent feedback where continuous improvement is encouraged.

- Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all the work that you do.

- Promoting a supportive and inclusive culture within the service, valuing people and their diversity.