Night Porter / Auditor

Night Porter / Auditor - 32hrs per weekPerched on Brayford Marina in the heart of Lincoln, the DoubleTree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations.This downtown hotel features fully air-conditioned flexible event space. The hotel's full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event. From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion.Enjoy the hotel's relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping. Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.Join Our TeamWe're looking for a reliable and detail-focused Night Auditor to help

deliver exceptional guest experiences while supporting the smooth overnight operation of the hotel.This is a varied role where you'll combine guest service responsibilities with important overnight administrative and financial processes, helping to ensure the hotel is prepared for a successful day ahead.If you're confident working independently, enjoy problem-solving and take pride in delivering great service, we'd love to hear from you.Why Join Us?Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels50% food and beverage discountEmployee Assistance Programme and wellbeing supportHapi discounts platformLong Service Recognition AwardsTeam Member recognition awardsAnnual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra daysTraining and development opportunitiesWhat You'll Be DoingDeliver exceptional guest service throughout the nightWelcome guests, manage late check-ins and support
early departuresRespond to guest enquiries and requests professionally and efficientlyComplete night audit procedures and end-of-day financial processesConduct regular security and safety checks throughout the hotelSupport the smooth running of the hotel during overnight shiftsEnsure company, brand and legal standards are maintained at all timesHelp prepare the hotel for the following day's operation, supporting setup and breakdown of all onsite outlets.What We're Looking ForPrevious experience in hospitality, Front Office, customer service or administration is desirableStrong attention to detail and accuracyGood numerical and administrative skillsExcellent communication and guest service abilitiesAbility to work independently and make confident decisionsGood organisational and problem-solving skillsReliable, professional and trustworthy approachPositive, proactive and guest-focused attitudeAbout leaf HOSPITALITYleaf HOSPITALITY is a hotel management company trusted by owners to operate
branded and independent hotels across the UK.Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.Everything we do is guided by one principle:be EXCELLENT.Diversity & InclusionWe are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities. #J-18808-Ljbffr