Night Porter

As a Night Porter at Cairn Group, you'll ensure our guests receive the same warm, professional welcome at night as they would during the day-creating a safe, secure, and memorable stay. You'll be responsible for overseeing the security of the hotel and its guests overnight, carrying out regular checks and responding to any late-night requests or issues with calm and care. You'll also support with night service delivery, including preparing service areas for the next day, delivering room service from the night menu, and completing basic cleaning duties as required. Alongside this, you'll manage administrative tasks such as processing payments, reconciling cash/card transactions, and ensuring a clear handover to the morning team.

• A Hospitality Hero - You offer a warm welcome and reassuring presence overnight, helping guests feel at home.
• A Service Superstar - You anticipate guest needs and handle each task with dedication and pride.
• A Team Player - You communicate clearly with colleagues across shifts to ensure a seamless guest journey.
• Cool Under Pressure - You stay calm and focused, whether supporting with night service or responding to an incident.
• A Polished Professional - You complete reports, security checks, and guest interactions with consistency and care.
• Proactive & Organised - You work independently, managing your time and responsibilities efficiently.
• Experienced - You've worked in a night or reception role before, ideally within a hotel, and are familiar with Opera PMS.
  
  Hospitality Starts Here - Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you're proud of., Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.