Night Duty Manager
Jurys Inn, Kemp Town, The City of Brighton and Hove
Night Duty Manager
Salary not available. View on company website.
Jurys Inn, Kemp Town, The City of Brighton and Hove
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 15 Jun | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: a560953cc27b47eab6ac5388fc293f89
Full Job Description
- To plan and ensure the hotel is ready for the days business - preparing for the morning meeting and sharing information with the team
- To be out and about in the hotel, supervising the day to day operation and ensuring exceptional guest service.
- To encourage the team to maximise sales opportunities
- To ensure prompt resolution of customer complaints
- To develop and train the team to be able to deliver their job brilliantly so that we get great feedback from guests
Strong Operational knowledge across either Reception or Food and Beverage Departments or even better both. - Background in branded hotels or restaurants is preferred - so you will understand how we work
- Excellent Customer service skills, standards driven, good organisational skills
- To be able to make decisions in a fast paced environment and to enjoy it
- To be great at up-selling - anticipating customer needs as well as improving the bottom line
- To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
- Ability to communicate to and motivate your team providing day to day leadership and direction
- Be able to use computer systems - we use Opera, SAP and Micros. (for the occasional time you do get a desk)
About Leonardo Hotels At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company. As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations! We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off! Jurys Inn - Earn thousands by referring a friend to work with us
- Stay at one of our Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
- Company Pension Scheme, Life assurance & Wellbeing support
- 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
- The opportunity to work for a well-respected brand where people development is at the heart of our culture
- An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
- Leo Points - earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
- Employee of the month earning you a little bonus and fame for that entire month.
- Flexible working hours- shift working is what we do but not split shifts - we want you to have a work-life balance too
- Meals on duty
- Monthly / Quarterly engagement activities - we like to have fun while working hard
- Annual Charity Event Day- we help and support our communities
- Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support
Leonardo Royal Hotel Brighton Waterfront, King's Road, Brighton, Sussex, BN1 2GS SHARE: Be Yourself - Be Happy We have a great opportunity for a Night Duty Manager to join the group at Leonardo Hotels. We want you to support a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel. Why come and work for us?
Direct job link
https://www.jobs24.co.uk/job/night-duty-manager-125251562
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