Night Concierge

As Night concierge you will work with our Support Workers to empower individuals to move on and break the cycle of homelessness. You will also complete day to day activities including administration tasks and reception duties to support the successful operation of the Lifehouse. For this Concierge level role, direct experience of working with homeless people is not essential. However, you will need to demonstrate to us that you have the understanding, willingness and motivation to engage with our homeless clients.

• Motivation towards supporting vulnerable clients to achieve focused and positive outcomes.
• The ability to improve standards by using their own initiative towards problem solving, to benefit colleagues and clients.
• Good customer service and time management skills with ability to prioritise workloads.
• Good verbal and written communication skills.
• Proficient IT skills (including Microsoft packages)