Night Concierge

Exciting opportunity for a Night Concierge based in our supported housing service at Newhaven Foyer At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge you will need to:

• Get to know and build the trust of our clients
• To acquire and provide up to date and accurate information relating to clients and the service as a whole.
• To undertake any necessary training/personal development identified by the Line Manager.
• To contribute the Key Performance Indicators set for Self, Scheme, and the wider association.
  
  A Night Concierge will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.
You will need to :
• Be a confident and capable communicator, not fazed by difficult situations
• Be able to build trusting, professional relationships and have a high level of resilience.
• Take an asset-based approach to empowering people to develop their skills, strengths and talents.
• Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,
• Understand or learn about community resources and organisations that can help our clients
  
  A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.
Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.

Please note that On-call is shared among the team on a rolling four-week rota and runs from 8pm to 8am for overnight cover, and 8am to 8pm for daytime on-call. About The Candidate In return, we'll give you access to some great benefits. These include:
• £100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service
• 26 days annual leave rising to 31 days
• An extra day off on your birthday
• A High Street discount scheme (great savings both on and off-line)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career