NHS 111 Mental health Option Call Operator
Sussex Partnership Nhs Foundation Trust, Worthing
NHS 111 Mental health Option Call Operator
£28392-£31157
Sussex Partnership Nhs Foundation Trust, Worthing
- Full time
- Permanent
- Onsite working
Posted 4 days ago, 29 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 616ce7a9a2db4cd7ac5a54ce5da29642
Location ref: Worthing
Full Job Description
We are the NHS 111/Select the Mental Health Option service. The service is a 24/7 mental health crisis line for anyone who may be in crisis and in urgent need of help with their mental health. We are an ageless service operating 24 hours a day, 7 days a week. The shifts are Early 7-3pm, Late 1-9pm Night 20.45-07.15, the success applicant will be required to work a mixture of all shifts. We are currently recruiting for a NHS 111/Select the Mental Health Option Call Operator Operator to join our busy team. You will be joining a friendly, supportive and dedicated team of Clinicians and Call Operators responding to Sussex-wide callers who require support for their own or others Mental Health difficulties., As an NHS 111/Select the Mental Health Option Call Operator you will be trained in a specific triage tool, to be utilised alongside your existing skills, to support callers and where necessary escalate to a clinician or signpost to services across Sussex.
SPFT provides mental health and learning disability care for children, young people and adults across Sussex and for children and young people
- Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
- Embrace the city life with great access to visit Brighton and London
- With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority. Key staff survey results include:
- 70% highlighting flexible working opportunities as a key point for satisfaction at work
- 79% reporting feeling able to make suggestions to improve the work within their team
- 77% identifying the opportunities to show initiative in their roles We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, part time hours, if it works for you and works for the role, we'll do our best to make it happen.