Newham MHCOP Apprentice Receptionist
EAST LONDON NHS FOUNDATION TRUST, Walton-on-the-Naze, Essex
Newham MHCOP Apprentice Receptionist
Salary not available. View on company website.
EAST LONDON NHS FOUNDATION TRUST, Walton-on-the-Naze, Essex
- Full time
- U
- Onsite working
- Apprenticeship programme
Posted 2 days ago, 10 Nov | Get your application in today.
Closing date: Closing date not specified
Job ref: 52f9aebbc65c40c6bb998c4af8cfd6a6
Location ref: Walton-on-the-Naze, Essex
Full Job Description
Launch your career in East London NHS Foundation Trust! Join our team as an apprentice and gain hands-on experience while learning valuable skills. Apprenticeships are a great way to earn while you learn. If successful for this post, you will be in a paid job gaining valuable industry workplace experience whilst completing a nationally recognised qualification., 1. To receive all incoming calls to the Service and deal appropriately in a courteous and helpful manner.
2. To be responsible for the booking of outpatient/clinic appointments and to make telephone calls to service users to remind them of their appointments; and to outcome general appointments and group appointments.
3. To be responsible for rescheduling of clinic/group appointments in the event of annual leave or cancellations.
4. To be responsible for the logging of referrals and ensuring that those referrals are passed on for processing and allocation.
5. To manage the diary and appointments system and inform clinicians of their appointment arrivals.
6. To support the uploading of information to service user files on RiO as instructed by Lead Administrator.
7. To be responsible for the booking of meeting rooms and allocation of room keys.
Potential apprentices must be 16 years old or above (there is no upper age limit).
You must not have prior learning in the same subject that you wish to do an apprenticeship in.
You must have been living in the UK for the last 3 years.
If you are on a Visa, you must have a valid visa that covers the length of the apprenticeship contract; read more about whether your visa is suitable here- Apprenticeship Visa Requirements
You must be able to access public funds and not already be in full-time education.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.