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New Member & Sales Host - Chelmsford

Virgin Active, Chelmsford

New Member & Sales Host - Chelmsford

Salary not available. View on company website.

Virgin Active, Chelmsford

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 9 Oct | Get your application in today.

Closing date: Closing date not specified

Job ref: 87a765ef54d34a1fbb6014343e845063

Location ref: Chelmsford

Full Job Description

  • Take ownership of individual membership sales targets, contributing to overall club growth and retention.
  • Engage prospects with empathy and curiosity, delivering value-led tours based on their goals and motivations.
  • Drive self-generated leads and maintain consistent follow-up using CRM systems.
  • Personally welcome new members and deliver a tailored onboarding experience.
  • Guide members through their first 90 days, ensuring regular engagement and a sense of belonging.
  • Create moments of generosity that surprise and delight, bringing Unreasonable Hospitality to life.
  • Encourage participation across classes, PT, recovery, and club services.
  • Collaborate with instructors, trainers, and club teams to ensure a seamless experience.
  • Maintain high standards of administration, time management, and communication.
  • Support the smooth operation of the club and uphold all Virgin Active brand standards.

    Previous experience in sales, hospitality, wellness, or customer-facing environments (desirable).
  • A strong passion for people, wellness, and meaningful connection.
  • The ability to meet and exceed targets while delivering a premium experience.
  • Excellent communication and interpersonal skills - warm, confident, and engaging.
  • Strong organisational skills with attention to detail and follow-through.
  • A proactive, positive attitude and a natural sense of care and hospitality.
  • Flexibility to work early mornings, evenings, weekends, and club events.

    The opportunity to be part of a brand redefining the future of wellness
  • A premium environment with industry-leading facilities
  • Development and progression opportunities aligned to your level
  • Access to a vibrant, engaged member community
  • The platform to build your career, reputation and impact
    • The Perks
  • 30 days (including bank holidays) annual leave, plus a Celebration Day - and we want you take them
  • Access to The Peoples Pension, with our contributions at 3%.
  • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
  • We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions.
  • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
  • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
  • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
  • Mental health is a cornerstone of wellbeing. Our Health Heroes employer assistance programme is there when you need a helping hand with 6 free counselling sessions.
  • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges.
  • Access to ePoints, offering loads of online discounts to retailers.

Direct job link

https://www.jobs24.co.uk/job/new-member-sales-host-chelmsford-127556347
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