Network Compliance Officer

We believe in the power of potential. At Suffolk County Council, we celebrate difference and support everyone to thrive. As a Network Compliance Officer in the Network Assurance team, you'll be encouraged to bring your whole self to work, contribute your ideas, and grow your career in a place that values you. Reimagine the possibilities. Your role and responsibilities Reporting directly to the Network Compliance Manager, you will play a key role in monitoring and improving compliance across activities taking place on Suffolk's highway network. The role is responsible for reviewing performance, identifying non-compliance, investigating issues and working collaboratively with utility companies, contractors and internal teams to improve standards and outcomes. You will help ensure that activities on the highway network are undertaken in accordance with legislative requirements, permit conditions and local processes, supporting the Council in fulfilling its statutory Network Management Duty. The successful applicant will be responsible for analysing compliance data, reviewing inspection findings, identifying trends and supporting compliance interventions where appropriate. The role also involves responding to enquiries, preparing reports and working closely with stakeholders to deliver continuous improvements in network management performance across Suffolk. This is an opportunity to contribute directly to reducing disruption on Suffolk's roads, improving the customer experience and helping to ensure the safe and efficient operation of the county's highway network., If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team Network Assurance is responsible for managing the occupation of Suffolk's road network and delivering Suffolk County Council's Network Management Duty in line with the Traffic Management Act 2004 and the New Roads and Street Works Act 1991. The authority successfully introduced a Permit Scheme on 1 April 2020 and works closely with utility companies, contractors and highway teams to minimise disruption and ensure works are carried out safely and efficiently., Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the . 1. Tell us about a time when you had to interpret and apply complex legislation, regulations or policy guidance to make a decision. What was the situation, how did you approach it and what was the outcome? 2. This role requires balancing enforcement with maintaining positive working relationships. Describe a time when you had to challenge someone's actions or behaviour while maintaining a professional relationship. What was the outcome? 3. Tell us about a time when you reviewed information and identified a problem, error or potential issue that others had not noticed. What action did you take and what was the outcome? 4. Describe a time when you had to explain a decision, rule, policy or compliance requirement to someone who did not agree with it. How did you communicate your reasoning, manage any challenge or disagreement, and what was the outcome? Step 4 - Upload a CV (without name and personal details). Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. For guidance on completing your application, please see our ., This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

• to be an organised and motivated individual with strong analytical and communication skills
• to be comfortable working with a range of stakeholders and able to investigate issues, interpret information and identify practical solutions
• experience of compliance monitoring, performance management, highways, utility works, street works or regulatory environments would be beneficial
• knowledge of the New Roads and Street Works Act 1991, Traffic Management Act 2004 and permit schemes would be advantageous but is not essential.
  
  As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you'll enjoy:
• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day