Neighbourhood Response Officer

We're looking for a Neighbourhood Response Officer to support residents and deliver effective neighbourhood management of properties in the Hertfordshire region.
You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
If this sounds like an opportunity for you then take a look at the full role profile for more information
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more
Closing Date: Thursday 20th August 2026 at midnight.
This is a hybrid role based at our Kings Court office in Stevenage, you will be required to cover the Hertfordshire region, so applicants must be able to travel across the region daily, covering estates across different geographical areas.
This post is subject to Basic Criminal Record Check Clearance.
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