Neighbourhood Coordinator Leasehold

You'll be a visible and trusted presence for residents, supporting their wellbeing and independence while helping to make sure our schemes are well managed, well maintained and great places to live.

From community engagement and resident events to safeguarding, home visits and improving the physical environment, this is a varied role where you'll work closely with residents, colleagues and external partners to make a difference every day., Organise and support community activities and engagement events that promote wellbeing, independence and a sense of belonging

Provide intensive housing management, including home visits, advice, signposting and support with tenancy sustainment

Identify and appropriately escalate safeguarding concerns, supporting the safety and wellbeing of vulnerable residents

Manage enquiries and complaints, resolving issues promptly and providing clear, customer-focused advice

Monitor repairs, estate services and the condition of communal areas, identifying issues and opportunities for improvement

Complete and maintain Individual Personal Emergency Evacuation Plans (iPEEPs), ensuring residents' individual needs are reflected in emergency arrangements

Work with Asset Management and other colleagues to assess schemes, support investment planning and identify opportunities to improve the environment and value for money

Do you enjoy working with people, building strong communities and making a real difference to residents?

Please note this is a fixed term contract for 6 months

What's in it for you….

In addition to the salary, we offer a number of benefits, including:

High street discount schemes

Health cash plans

26 days' annual leave, increasing to 29 after three years, with the opportunity to buy more

Flexible bank holidays - take them when it suits you

Car leasing scheme

Hybrid working - offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role.

What you'll be doing……

You'll play a key role in creating positive communities and making sure residents receive a high-quality, responsive service. Here's a snapshot:

Build strong relationships with residents, providing a visible and accessible presence across our Housing for Older People schemes