Neighbourhood Care Coordinator

We are excited to be recruiting x2 Neighbourhood Care Coordinators.
The Neighbourhood Care Coordinator will act as a trusted, named point of contact for residents with health, wellbeing and social care needs. Working across organisations within the neighbourhood partnership, the post holder will support individuals to navigate services, overcome barriers, and access the right support at the right time.
This innovative role focuses on taking a whole-person approach to care, recognising that a resident's health, social circumstances and personal goals are often interconnected. The Care Coordinator will work closely with health, social care and voluntary sector partners to ensure coordinated and person-centred support for people living in Buckinghamshire.
The post holder will build strong relationships with residents, families, and professionals across the system. In addition, they will play an important role in improving the experience of residents by navigating them through their health and wellbeing journey, gathering feedback, supporting people to take an active role in their health and wellbeing, and contributing to service development across the neighbourhood partnership., + Act as the named Care Coordinator for a caseload of residents.
+ Build positive, trusted relationships with residents, their families and carers, supporting them throughout their care journey.
+ Take a whole-person approach by understanding each resident's physical health, mental health, social circumstances and personal goals.
+ Support residents to access services across primary care, community health, mental health, social care, housing and voluntary organisations.
+ Maintain regular contact with residents to ensure care plans are progressing and any new needs are identified early.
+ Work closely with wider system partners such as GPs, nurses, social workers, allied health professionals, mental health teams and community organisations to coordinate care and ensure a joined-up approach.
+ Support residents to understand their conditions, prepare for appointments and increase their confidence in managing their own health and wellbeing.
+ Collect and record patient feedback and outcome measures to help improve services and resident experience.
+ Maintain accurate records and manage referrals in line with information governance and data protection requirements.
+ Coordinate multidisciplinary team meetings and case discussions., We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation., If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
+ Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
+ Nationally recognised for urology and skin cancer services
+ Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
+ Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone .
We pride ourselves in being a great place to work and invite you to join our BHT family., As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.