National Key Account Manager
Vp plc, Ashford
National Key Account Manager
Salary not available. View on company website.
Vp plc, Ashford
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 9 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 8b200394e3b4477ca8bfa7011cba7ea4
Full Job Description
Working with the National Accounts Manager, your main responsibility will be to manage your allocated portfolio of customers to optimise revenues and profitability in line with agreed KPI's, the relevant contracts and business standards.You will work closely with the Hire Desk and Operations Teams to communicate customer requests, resolve issues and ensure maximum customer satisfaction, all whilst promoting the benefits of working with Torrent Trackside and the wider Vp group.Key ResponsibilitiesWork with the Hire Desk, Operations and Finance to ensure a high level of customer care, delivering the service offering to any relevant contracts and agreed SLA's.Meet agreed KPI targets.Communicate any customer concerns to the wider business and work to find solutions.Review and analyse the monthly sales report to track performance of regional revenues and maintain accurate forecasts and communicate future growth opportunities.Assist the National Accounts Manager in building a respectful 'one
team' culture across all Teams.Develop relationships with customer representatives to maximise opportunity, retain existing business and increase revenue.Promote change positively and assist in embedding new concepts. .Actively manage queries and outstanding PO's to assist with the credit control team in keeping age debt to a minimum.Build and maintain positive and professional regional relationships with the customer throughout all levels of the business.When considered necessary or appropriate by the company you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business.What We're Looking ForAbility to evidence experience of managing and adding value to large national customers.Positive 'can do' attitude.Highly driven and self-motivated.Able to work on own initiative, be proactive and manage time efficiently.Skilled communicator with excellent presentation skills.A team player.Excellent relationship builder at all
levelsExcellent IT skills, including the ability to analyse data. Able to use Excel and G42.Has a basic understanding of financial information, importance of P&L and relationship between sales and costs.Experience of presenting commercial arguments formally to key senior external stakeholdersRail industry experience preferredValid UK driving licence.What We Can Offer You25 days annual leave FTE + bank holidaysCompany CarMonday to Friday hoursAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salaryShare save schemeEye care vouchersRecommend a friend schemeLearning & Development - commitment to upskilling and developing our people, structured in housetraining available alongside external training where requiredCycle to work schemeLong service recognitionMy Vp discounts - a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care
cash plan)Regit Assist 24/7 accident helpline - free joiningA Little Bit About UsTorrent Trackside is a renowned specialist supplier of rail infrastructure portable plant and related trackside services. With our expertise and dedication, we provide comprehensive solutions to the rail industry, ensuring efficient and reliable operations.As a leader in the field, Torrent Trackside understands the unique demands of the rail sector. We offer a wide range of portable plant equipment specifically designed for rail infrastructure projects, supporting the smooth and safe operation of railway tracks.Our commitment to excellence extends beyond equipment supply. We also provide a range of trackside services, ensuring that our clients receive comprehensive support for their rail projects. From installation and maintenance to repair and emergency response, our experienced team is equipped to handle various trackside requirements.At Torrent Trackside, we prioritise customer
satisfaction and safety. We strive to build long-term partnerships by delivering exceptional service and quality solutions. With our extensive industry knowledge and expertise, we consistently meet the evolving needs of the rail sector.Joining Torrent Trackside means becoming part of a team that is dedicated to making a positive impact in the rail industry. We offer a dynamic work environment that values innovation, collaboration, and personal growth. Together, we can continue to provide reliable rail infrastructure portable plant and trackside services, contributing to the success of rail projects across the country.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
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