National Account Manager

Supporting the SB&C Channel Manager, this is a key commercial role within the UK&I sales organisation, responsible for managing a portfolio of national accounts (including examples such as Costco) and delivering against ambitious growth targets. This role requires a modern, commercially driven mindset, with a strong focus on retail execution excellence and digital activation. The successful candidate will be equally comfortable influencing in-store execution as they are driving performance across online platforms.,

• Take full ownership of a portfolio of national accounts, including examples such as Costco, with additional responsibility extending to key UK and Irish accounts. You will be accountable for delivering against sell-in and sell-out targets, with full ownership of the account P&L.
• Lead the monthly and quarterly commercial planning cycle, ensuring robust forecasting, clear visibility of risks and opportunities, and decisive actions to deliver against plan. Track performance vs. targets and proactively course-correct where required.
• Drive best-in-class execution across all customer touchpoints, ensuring strong on-shelf presence, promotional excellence, and standout digital visibility. You will own the delivery of activation plans that convert-both in-store and across e-commerce platforms.
• Champion e-commerce fundamentals including search visibility, content optimisation, availability, pricing discipline, and conversion performance. Work closely with internal teams and customers to ensure products are "always on" and competitive in a fast-moving digital environment.
• Partner cross-functionally with Marketing to design and deliver impactful go-to-market plans for new product launches and key trading periods. Ensure alignment between commercial plans and brand strategy to maximise ROI.
• Use data and analytics to identify trends, diagnose performance gaps, and unlock growth opportunities. Provide clear, commercially grounded recommendations to internal stakeholders.
• Work in close collaboration with Sales, Marketing, Supply Chain and Finance teams to ensure aligned execution of customer plans and to resolve operational challenges at pace.
• Actively contribute to weekly sales and supply chain forums, ensuring disciplined follow-up of actions, clear communication of risks, and strong execution against agreed priorities.
  
  You MUST have previous experience in Account Management with P&L accountability in an eCommerce background with eCom activation experience. Previous experience such as John Lewis, Curry's, Argos, or Very.
• You will be comfortable with utilising Marketing methods and other digital levers to drive competitiveness.
• You will possess an undergraduate degree or equivalent qualification.
• You are analytical and can draw conclusions from data to take corrective action.
• Effective organisational skills with the ability to prioritise and make decisions.
• Strong interpersonal skills and a collaborative approach to challenges.
• You are results-driven and motivated by your objectives.
• You must be entrepreneurial and willing to think outside the box to try new approaches.
• You must be highly IT literate and able to demonstrate competent use of Microsoft Excel.
• You are a problem solver and have a "can do" attitude, whilst working cross-functionally.
  
  Groupe SEB is the world reference in Small Domestic Appliances (SDA) and professional coffee equipment, selling more than 400 million products every year and generating €8.2 billion in sales in 2025. The Group operates in over 150 countries, with a portfolio of more than 40 global brands including Tefal, Krups and Rowenta, and employs more than 30,000 people worldwide.
In the UK, we operate under the brand of Tefal, a UK brand leader in Cookware with a presence in Electrical Cooking & Food Preparation, Linen Care and Floorcare. As Tefal, we are a well-known brand with a strong product portfolio and have partnerships with world-renowned chef Jamie Oliver and other brands such as Nespresso. Our modern office, located in the scenic Ditton Park in Datchet, offers a state of the art and modern facilities. Set amidst tranquil surroundings, our workplace fosters an atmosphere that ignites creativity and encourages collaboration.


• Working Monday to Friday.
• Hybrid working, 3 days in the office and 2 days from home. Tuesday and Wednesday are our core days for cross-collaboration.
• A modern office environment with the option to work in open areas.
• Fun and team building activities within the building - Pool and Table Tennis.
• On-site and subsidised gym on-premises, accessible 24/7.
• Discounted lunches (we provide a weekly allowance).
• On-site parking and a free bus service from Datchet and Slough station.
• Dental and Private Health care options.