Museum Assistant and Tourist Information Assistant

Bewdley Museum are seeking a proactive and reliable individual to provide a welcoming and safe environment for all visitors. The role will involve supporting the day-to-day operations of the site, including opening and closing, serving in the gift shop, setting up and dismantling events, activities and demonstrations, as well as assisting with gardening, general housekeeping and cleaning. The successful candidate will also support the loading, unloading and movement of deliveries, exhibitions, equipment and furniture, and carry out basic maintenance and gardening duties within the Museum and Jubilee Gardens.

Good general education particularly regarding literacy and numeracy.,

• Ability to work effectively as a team member and independently as required. Experience of working in a customer focused environment, dealing with the public either face to face, email or on the telephone. ICT skills in windows-based applications. Attention to detail and accuracy skills, problem solving and decision making in a very busy environment.
• Enthusiasm for history and geography in the Wyre Forest Area.
• The ability to work in an environment that requires a substantial amount of physical fitness and mobility on a daily basis, indoors and outdoors.
• Due to the needs of the service the role involves seasonal working hours, this will mean that there is reduced working hours during the winter months.
  
  Whatever your role within Wyre Forest District Council, every day you will be working to benefit people living in the area. The District is a mix of urban rural, market and riverside town communities covering 195 square kilometres. The three main towns of Kidderminster, Bewdley and Stourport-on-Severn and several surrounding villages including Arley, Rock, Chaddesley Corbett and Wolverley make up the district. Over 100,000 people live here and you can help shape our district's future as part of our circa 350 strong workforce that strives to make a difference in making sure the services we offer meet the aspirations and needs of our local community., To find out more about Wyre Forest District Council, or the area we serve please visit our website at www.wyreforestdc.gov.uk, 'Like' us on Facebook www.facebook.com/WyreForest/ or follow us on Twitter @WyreForestDC.
  
  An example of the working hours could mean that between March and October the hours could be up to 37 hours per week and up to 18 hours per week for the months of November, December and February.
• The Museum will close each January, although training sessions or meetings may still take place during this period.
• Hours of work are on a rota basis, including weekends, Bank Holiday's and the occasional evenings.
• The hourly rate for the post is £13.88 per hour., We value our employees and aim to create a positive, progressive and open work culture that supports everyone to thrive. We believe in rewarding employees and working for us has some great benefits. We focus on supporting your physical, financial and emotional wellbeing. You can expect to enjoy a range of learning and development opportunities designed to enhance you in your role. Our excellent benefits also include a competitive salary and pension scheme, favourable holiday entitlements and flexible working options.
We are dedicated to enabling each individual to be the best that they can be, and are committed to equality, diversity and inclusion. We are a Disability Confident Employer and hold the Defence Employer Recognition Scheme Bronze award. If you have ambition for yourself and this district, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you., Our vision is underpinned by the following values which lie at the heart of everything we do:
• We are working together
• We are fair
• We are dependable
• We put communities first
Our Priorities: Our priorities represent what we want to achieve for the social, economic and environmental well-being of the district, they are:
• Economic growth and regeneration
• Securing financial sustainability for services the local communities value
• A clean, safe and green place to live, work and visit