Multiple Sclerosis Service Coordinator

The MS Service Coordinator provideshigh-qualitycoordination and administrative support to the Multiple SclerosisspecializedserviceinBasildon Hospital.The post holder acts as a single point of contact for patients,carersand professionals; coordinates DMT (Disease-ModifyingTherapy) pathways; supports safe monitoring (bloods, MRI, results);maintainsMS service databases; and ensurestimelycommunication across the MDT. You will lead the coordination of the online,cross-siteMS MDT meeting, covering Basildon,Southendand Broomfieldwhen this starts taking place.Until then will support instead the local MS MDT with RLH neuroscience unit and potentially local neurology MDT done weekly.This includes preparing and managingMDTcase list,making sure imaging is available for MDT review,recording decisions, tracking actions, and ensuring outcomes are promptly shared with relevant teamsand uploaded in relevant clinical records. This role reduces administrative burden on clinical staff, supports safer DMT deliveryand monitoring,ensure full clinics utilisationand contributes to service improvement and evaluation, including the rollout and upkeep of a dedicated digital MS database for monitoring andpatientsMSpathway managementfrom referral to treatment,

• Plan,scheduleand run weekly online MS MDTs across Basildon, Southend & Broomfield (agenda, patient lists, documentation, invites)or until this starts do the same for local MS MDT with RLH and local Neurology MDT with UCLH. Record outcomes, assign actions and chase completion within agreedtimeframes.
• CoordinateMSreferrals,investigationsandfollow-upactions between MS CNS, consultants, radiology, pathology, pharmacy, homecaresuppliersand community services tomaintaintimely, safe patient flow.
• Maintain clear,timelycommunication with patients and carersregardingappointments,pre-treatmentrequirements and next steps.
• Utilise the beetroot software to effectively monitor and escalate any diagnostic tests required for MS patients to support the clinical teams.
  
  Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.