Multi Trade Plumber
MMP Consultancy Limited, Norwich
Multi Trade Plumber
£40000-£45000
MMP Consultancy Limited, Norwich
- Full time
- Temporary
- Onsite working
Posted today, 6 May | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: b0a9d29e95c146aeb929b146fc48bbe7
Location ref: Norwich
Full Job Description
We are seeking an experienced Multi Trade Plumber to carry out reactive repairs within occupied social housing properties. Role includes: + Plumbing (main trade) + Additional works such as carpentry, plastering and tiling + Completing works to a high standard while adhering to H&S guidelines, We are seeking an experienced Multi Trade Carpenter to carry out reactive repairs within occupied social housing properties. Role includes: + Carpentry (main trade), plus basic plumbing, plastering and tiling + Completing works to a high standard while adhering to H&S guidelines, MMP Consultancy are working with a fantastic organisation to recruit a Contracts Administrator to join them on a permanent basis in Kent. Please note, a full UK Driving Licence & Vehicle is required for this position., + Have a focus on safety first with all risks identified immediately escalated to the Contract Manager + Provide regular updates and support to Senior Contract Manager on contracts outcomes against programme + Undertake regular audit of contract related information including certification (Where applicable) and develop action plans for closing works in a consistent manner. + Collate, analyse, monitor and report on KPIs within the contractual frameworks + Provide financial monitoring support and analysis to Contract manager + Regular monitoring of Cx Task Management + Monitor and report on contract management meeting actions + Support delivery teams in responding to written and phone enquires and update Cx as necessary. + Processing works orders, completions, process for payments or inspection requests in accordance with the policies and procedures and respond to general queries relating to proposed and confirmed works + Assist in the provision of information for the database for Stock Condition, Asbestos, Fire Risk Assessment and any other areas as required., MMP Consultancy are seeking an organised and detail-oriented Document Controller on a permanent basis, in West London. This role is key to ensuring that all project documentation is accurately managed, controlled, and distributed in line with company procedures and project requirements. The successful candidate will work closely with project teams, subcontractors, and clients to maintain document control processes throughout the project lifecycle., + Set up, manage, and maintain document control systems for construction projects + Ensure all drawings, specifications, reports, and project documents are accurately logged, stored, and version-controlled + Issue and distribute drawings and documents to internal teams, subcontractors, consultants, and clients + Maintain up-to-date document registers and trackers + Ensure documents are approved, reviewed, and issued in line with project procedures and deadlines + Manage incoming and outgoing correspondence related to project documentation + Support project managers and site teams with document control queries + Ensure compliance with company standards, QA procedures, and ISO requirements (where applicable) + Archive project documentation at completion in line with company policies, MMP Consultancy are seeking an organised and detail-oriented Document Controller on a permanent basis, in East London. This role is key to ensuring that all project documentation is accurately managed, controlled, and distributed in line with company procedures and project requirements. The successful candidate will work closely with project teams, subcontractors, and clients to maintain document control processes throughout the project lifecycle., MMP Consultancy are currently seeking an experienced Payroll Manager on a permanent basis, in East London/Essex. This is a critical role within the business, responsible for managing the full payroll function for a diverse workforce including site-based operatives, subcontractors, and office staff. The role suits a proactive payroll professional with experience in the construction sector who is comfortable working in a fast-paced, deadline-driven environment., + Manage end-to-end weekly and monthly payroll for a multi-site construction workforce + Ensure accurate and timely payroll processing in line with HMRC legislation and company deadlines + Administer PAYE, National Insurance, pensions (auto-enrolment), SSP, SMP, holiday pay, and deductions + Manage CIS payroll and liaise with subcontractors to ensure compliance + Act as the main point of contact for all payroll-related queries + Maintain and update employee payroll records within payroll and HR systems + Produce payroll reports for Finance and senior management + Reconcile payroll data and support month-end and year-end processes + Ensure compliance with statutory requirements including RTI submissions, P60s and P11Ds + Keep up to date with payroll legislation and implement changes accordingly + Support internal and external audits + Identify opportunities for process improvements and increased efficiency, MMP Consultancy is looking to recruit an Experienced Scheduler Team Lead to work with a National Contractor in East London on a Permanent basis. Working as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way to ensure a quality service., + Manage all resource planning activities to ensure maximum efficiency + Enable K.P.I's to be met weekly by ensuring all jobs and appointments are met + Check K.P.I performance weekly and analyse service failures to implement solutions + Audit performance weekly and any errors bought to your team's attention. + All reporting sent via business management are inspected and updated by yourself or your team promptly, any errors from this to be kept for auditing purposes above + Providing customer service to residents and customers + Dealing with queries from residents, changing appointments + Arranging appointments for residents + Assist when required to undertake customer satisfaction surveys + Attend meetings as requested and deliver service updates to your team at your internal meetings + Participate in ensuring a positive team spirit within contract + Making sure ID badges are worn and office attire is correct at all times + Follow the company's policies and procedures at all times + Cooperate with colleagues from other Departments in a timely manner if and when necessary + Assisting with people management issues + Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance, As Senior Surveyor, you will lead and manage a team of Asset Surveyors, ensuring the delivery of robust stock condition data, high-quality technical inspections, and effective diagnosis of building defects. You will support strategic asset planning, contribute to long-term investment programmes, and drive continuous improvement across surveying and repairs practices. You will also act as a key technical point of contact for complex cases, including complaints and disrepair, providing clear, fair, and well-documented survey findings to support resolution., + Lead, motivate, and develop a team of Asset Surveyors through regular 1-to-1s, appraisals, and performance management + Oversee delivery of a rolling stock condition survey programme + Provide technical oversight on condition surveys, responsive repairs surveys, damp and mould assessments, and defect diagnosis + Ensure surveys are accurately scoped, priced, categorised, and recorded to support 30-year investment planning + Validate survey outputs and maintain high standards of asset data accuracy + Carry out surveys in support of legal disrepair cases and prepare schedules of dilapidation + Complete pre-, in-progress, and post-inspections to ensure quality, compliance, and value for money + Prepare clear works orders and detailed specifications for in-house teams and contractors + Monitor contractor performance and ensure compliance with health & safety and building regulations + Communicate clearly and professionally with residents, contractors, and internal stakeholders, An exciting opportunity has arisen for an experienced Service Charges & Rents Officer to work with a Housing Provider based in Norfolk on a Permanent basis., The Service Charge & Rent Officer leads on managing agents and carries out the administration, and communication of service charges and rent application for 7000 homes, homeowners, freeholders on estate and garages. The Service Charge & Rent Officer will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service. Duties: + Issue the annual rent and charges with regulatory requirements, and best practice. + Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. + Bill service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. + Calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned + Calculate and issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. + Calculate and issue annual sinking fund statements. + Set service charges for new developments, ensuring sinking funds set where required. + Calculate freeholders' estate-based charges are billed in line with the transfer and deeds. + Scrutinise and issue the utility billing as per the agreements and in line with new regulations and Ofgem rules. + Accurately apply of rents and service charges to accounts and on relet. + Provide accurate rent and service charge information to internal teams in respect of rents and service charges (resale, PRTB, RTA), An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis., The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000 homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: + Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. + Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. + Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. + Create a culture of creativity, innovation and problem solving with all team members. + Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. + Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. + Deputise for the Director of Tenant Services as required. + Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. + Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. + Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. + Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. + Calculate and issue annual sinking fund statements. + Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. + Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. + Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. + Ensure the accurate application of rents and service charges to accounts and on relet, The Head of Service Charge, Rents and Income provides strategic leadership and operational oversight for the client's service charges, rent application and income collection activities. Ensuring that delivery is complaint, customer-focused, and aligned with best practice whilst maximising income across the and 7000 homes, homeowners, freeholders on estate and garages. The postholder leads on policy development, process improvement, and system enhancements of services under their remit whilst being innovative and ensuring they comply with legislative, regulatory and sector changes Duties: + Responsible for the Rent and Charges notification process, estimate consultation process, Actual Account Process, Sinking Fund Process, Major Work Final Account Process and Collections processes. + Develop, maintain, and own the Service Charge Policy, Income Collection Policy and Feed into the groups Rent Setting policy owned by Finance. + Develop strategies for income collection to ensure cost recovery and minimise arrears across all tenures. + Develop strategies for financial inclusion and debt advice, helping residents access welfare benefits to sustain their tenancies. + Set and monitor rigorous Key Performance Indicators (KPIs) + Represent the client at regional and national housing forums, building the organisation's profile and influence. + Leadership of the day-to-day operations, role modelling a culture of learning, ownership, and trust + Provide visible, values-based leadership contributing to cross departmental collaboration. + Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders. + Support the organisation to improve organisation knowledge regarding service charges, rent & income collection. + Coach and mentor future leaders, promoting a culture of empowerment and accountability. + Create a culture of creativity, innovation and problem solving with all team members. + Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. + Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. + Deputise for the Director of Tenant Services as require, We are looking for an experienced Asset Manager to lead the Asset Management team in the delivery of the organisation's Asset Management Strategy. This role is responsible for driving high levels of performance and cost control across all renewal, maintenance, and servicing programmes, ensuring full compliance with regulatory, legislative, and industry best-practice standards. You will adopt a commercial, customer-focused approach to property asset management and stock investment, maximising portfolio value through targeted acquisition and disposal, while supporting the long-term sustainability of the housing stock., + Lead the delivery of complex, multi-outcome projects to time, quality, and budget, working collaboratively with internal teams and specialist consultants to achieve successful outcomes. + Be accountable for delivering the actions set out within the approved Asset Management Strategy, including analysing and categorising assets to ensure long-term portfolio sustainability and maximise return on investment. + Procure appropriate contract arrangements that deliver best-value maintenance and project outcomes in line with approved programmes of work. + Develop and maintain positive working relationships across internal teams and with external stakeholders, including local authorities and regulatory bodies. + Lead internal efficiency reviews and continuous improvement initiatives within the Asset Management function, supporting a seamless, customer-focused service aligned with frontline and customer services teams., We are seeking an experienced Multi Trade Plumber to carry out reactive repairs within occupied social housing properties. Role includes:
- Plumbing (main trade)
- Additional works such as carpentry, plastering and tiling
- Completing works to a high standard while adhering to H&S guidelines, We are seeking an experienced Multi Trade Carpenter to carry out reactive repairs within occupied social housing properties. Role includes:
- Carpentry (main trade), plus basic plumbing, plastering and tiling
- Completing works to a high standard while adhering to H&S guidelines, Have a focus on safety first with all risks identified immediately escalated to the Contract Manager
- Provide regular updates and support to Senior Contract Manager on contracts outcomes against programme
- Undertake regular audit of contract related information including certification (Where applicable) and develop action plans for closing works in a consistent manner.
- Collate, analyse, monitor and report on KPIs within the contractual frameworks
- Provide financial monitoring support and analysis to Contract manager
- Regular monitoring of Cx Task Management
- Monitor and report on contract management meeting actions
- Support delivery teams in responding to written and phone enquires and update Cx as necessary.
- Processing works orders, completions, process for payments or inspection requests in accordance with the policies and procedures and respond to general queries relating to proposed and confirmed works
- Assist in the provision of information for the database for Stock Condition, Asbestos, Fire Risk Assessment and any other areas as required., MMP Consultancy are seeking an organised and detail-oriented Document Controller on a permanent basis, in West London. This role is key to ensuring that all project documentation is accurately managed, controlled, and distributed in line with company procedures and project requirements. The successful candidate will work closely with project teams, subcontractors, and clients to maintain document control processes throughout the project lifecycle.,
- Set up, manage, and maintain document control systems for construction projects
- Ensure all drawings, specifications, reports, and project documents are accurately logged, stored, and version-controlled
- Issue and distribute drawings and documents to internal teams, subcontractors, consultants, and clients
- Maintain up-to-date document registers and trackers
- Ensure documents are approved, reviewed, and issued in line with project procedures and deadlines
- Manage incoming and outgoing correspondence related to project documentation
- Support project managers and site teams with document control queries
- Ensure compliance with company standards, QA procedures, and ISO requirements (where applicable)
- Archive project documentation at completion in line with company policies, MMP Consultancy are seeking an organised and detail-oriented Document Controller on a permanent basis, in East London. This role is key to ensuring that all project documentation is accurately managed, controlled, and distributed in line with company procedures and project requirements. The successful candidate will work closely with project teams, subcontractors, and clients to maintain document control processes throughout the project lifecycle., MMP Consultancy are currently seeking an experienced Payroll Manager on a permanent basis, in East London/Essex. This is a critical role within the business, responsible for managing the full payroll function for a diverse workforce including site-based operatives, subcontractors, and office staff.,
- Manage end-to-end weekly and monthly payroll for a multi-site construction workforce
- Ensure accurate and timely payroll processing in line with HMRC legislation and company deadlines
- Administer PAYE, National Insurance, pensions (auto-enrolment), SSP, SMP, holiday pay, and deductions
- Manage CIS payroll and liaise with subcontractors to ensure compliance
- Act as the main point of contact for all payroll-related queries
- Maintain and update employee payroll records within payroll and HR systems
- Produce payroll reports for Finance and senior management
- Reconcile payroll data and support month-end and year-end processes
- Ensure compliance with statutory requirements including RTI submissions, P60s and P11Ds
- Keep up to date with payroll legislation and implement changes accordingly
- Support internal and external audits
- Identify opportunities for process improvements and increased efficiency, Working as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way to ensure a quality service., Manage all resource planning activities to ensure maximum efficiency
- Enable K.P.I's to be met weekly by ensuring all jobs and appointments are met
- Check K.P.I performance weekly and analyse service failures to implement solutions
- Audit performance weekly and any errors bought to your team's attention.
- All reporting sent via business management are inspected and updated by yourself or your team promptly, any errors from this to be kept for auditing purposes above
- Providing customer service to residents and customers
- Dealing with queries from residents, changing appointments
- Arranging appointments for residents
- Assist when required to undertake customer satisfaction surveys
- Attend meetings as requested and deliver service updates to your team at your internal meetings
- Participate in ensuring a positive team spirit within contract
- Making sure ID badges are worn and office attire is correct at all times
- Follow the company's policies and procedures at all times
- Cooperate with colleagues from other Departments in a timely manner if and when necessary
- Assisting with people management issues
- Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance, As Senior Surveyor, you will lead and manage a team of Asset Surveyors, ensuring the delivery of robust stock condition data, high-quality technical inspections, and effective diagnosis of building defects. You will support strategic asset planning, contribute to long-term investment programmes, and drive continuous improvement across surveying and repairs practices. You will also act as a key technical point of contact for complex cases, including complaints and disrepair, providing clear, fair, and well-documented survey findings to support resolution.,
- Lead, motivate, and develop a team of Asset Surveyors through regular 1-to-1s, appraisals, and performance management
- Oversee delivery of a rolling stock condition survey programme
- Provide technical oversight on condition surveys, responsive repairs surveys, damp and mould assessments, and defect diagnosis
- Ensure surveys are accurately scoped, priced, categorised, and recorded to support 30-year investment planning
- Validate survey outputs and maintain high standards of asset data accuracy
- Carry out surveys in support of legal disrepair cases and prepare schedules of dilapidation
- Complete pre-, in-progress, and post-inspections to ensure quality, compliance, and value for money
- Prepare clear works orders and detailed specifications for in-house teams and contractors
- Monitor contractor performance and ensure compliance with health & safety and building regulations
- Communicate clearly and professionally with residents, contractors, and internal stakeholders, The Service Charge & Rent Officer leads on managing agents and carries out the administration, and communication of service charges and rent application for 7000 homes, homeowners, freeholders on estate and garages. The Service Charge & Rent Officer will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service. Duties:
- Issue the annual rent and charges with regulatory requirements, and best practice.
- Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.
- Bill service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice.
- Calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned
- Calculate and issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.
- Calculate and issue annual sinking fund statements.
- Set service charges for new developments, ensuring sinking funds set where required.
- Calculate freeholders' estate-based charges are billed in line with the transfer and deeds.
- Scrutinise and issue the utility billing as per the agreements and in line with new regulations and Ofgem rules.
- Accurately apply of rents and service charges to accounts and on relet.
- Provide accurate rent and service charge information to internal teams in respect of rents and service charges (resale, PRTB, RTA), The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000 homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties:
- Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency.
- Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly.
- Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability.
- Create a culture of creativity, innovation and problem solving with all team members.
- Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy.
- Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working.
- Deputise for the Director of Tenant Services as required.
- Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.
- Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice.
- Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned.
- Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.
- Calculate and issue annual sinking fund statements.
- Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required.
- Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds.
- Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules.
- Ensure the accurate application of rents and service charges to accounts and on relet, The Head of Service Charge, Rents and Income provides strategic leadership and operational oversight for the client's service charges, rent application and income collection activities. Ensuring that delivery is complaint, customer-focused, and aligned with best practice whilst maximising income across the and 7000 homes, homeowners, freeholders on estate and garages. The postholder leads on policy development, process improvement, and system enhancements of services under their remit whilst being innovative and ensuring they comply with legislative, regulatory and sector changes Duties:
- Responsible for the Rent and Charges notification process, estimate consultation process, Actual Account Process, Sinking Fund Process, Major Work Final Account Process and Collections processes.
- Develop, maintain, and own the Service Charge Policy, Income Collection Policy and Feed into the groups Rent Setting policy owned by Finance.
- Develop strategies for income collection to ensure cost recovery and minimise arrears across all tenures.
- Develop strategies for financial inclusion and debt advice, helping residents access welfare benefits to sustain their tenancies.
- Set and monitor rigorous Key Performance Indicators (KPIs)
- Represent the client at regional and national housing forums, building the organisation's profile and influence.
- Leadership of the day-to-day operations, role modelling a culture of learning, ownership, and trust
- Provide visible, values-based leadership contributing to cross departmental collaboration.
- Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders.
- Support the organisation to improve organisation knowledge regarding service charges, rent & income collection.
- Coach and mentor future leaders, promoting a culture of empowerment and accountability.
- Create a culture of creativity, innovation and problem solving with all team members.
- Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy.
- Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working.
- Deputise for the Director of Tenant Services as require, We are looking for an experienced Asset Manager to lead the Asset Management team in the delivery of the organisation's Asset Management Strategy. This role is responsible for driving high levels of performance and cost control across all renewal, maintenance, and servicing programmes, ensuring full compliance with regulatory, legislative, and industry best-practice standards. You will adopt a commercial, customer-focused approach to property asset management and stock investment, maximising portfolio value through targeted acquisition and disposal, while supporting the long-term sustainability of the housing stock.,
- Lead the delivery of complex, multi-outcome projects to time, quality, and budget, working collaboratively with internal teams and specialist consultants to achieve successful outcomes.
- Be accountable for delivering the actions set out within the approved Asset Management Strategy, including analysing and categorising assets to ensure long-term portfolio sustainability and maximise return on investment.
- Procure appropriate contract arrangements that deliver best-value maintenance and project outcomes in line with approved programmes of work.
- Develop and maintain positive working relationships across internal teams and with external stakeholders, including local authorities and regulatory bodies.
- Lead internal efficiency reviews and continuous improvement initiatives within the Asset Management function, supporting a seamless, customer-focused service aligned with frontline and customer services teams.
+ Experience in social housing or residential maintenance + Strong plumbing background with multi-trade skills + Own tools and ability to use a smartphone app + A drug and alcohol test will be carried out on the day of induction, + Experience in social housing or residential maintenance + Strong carpentry background with multi-trade skills + Own tools and ability to use a smartphone app + A drug and alcohol test will be carried out on the day of induction, + Experience of data analysis and process management + Proven project management or contract experience + Ability to co communicate and influence contractors, colleagues and other stakeholders + Detailed knowledge of using a variety of JCT and partnering contracts + Proven influencing and negotiating skills to resolve problems + Sound judgement and prioritisation skills + Ability to work within tight deadlines, under pressure and deliver projects on time, within budget to the required standard, + Previous experience as a Document Controller within the construction industry + Familiarity with construction documentation including drawings, specifications, RFIs, and O&M manuals + Experience using document management systems (e.g. Viewpoint, Aconex, Asite, SharePoint or similar) + Strong organisational skills and attention to detail + Confident using Microsoft Office, particularly Excel and Outlook + Ability to manage multiple projects and deadlines simultaneously + Strong communication skills and a professional approach, + Proven experience in a Payroll Manager or Senior Payroll role + Previous experience in construction or a contractor-led environment essential + Strong knowledge of UK payroll legislation and HMRC compliance + Experience managing weekly payrolls and CIS subcontractors + Confident payroll systems user with strong Excel skills + Highly organised with excellent attention to detail + Able to work under pressure and meet strict deadlines + Strong communication skills with the ability to build effective working relationships, + Have strong administration skills and must be IT proficient. + Have excellent communication skills, both oral and written. + Be a self-motivated, resilient, assertive and confident person + Have proven experience in providing excellent customer service. + Have previous experience working with scheduling repairs + Be organised and able to multi task + Call centre environment + Maintenance/ repairs background + Excellent Telephone Manner + Customer Service focused + Excellent Communication skills + Ability to identify problems + Ability to identify customers' needs + Willing to go the extra mile to deal with a difficult situation, + Degree, HNC, or equivalent qualification in Building Surveying or significant relevant experience + Professional membership (or working towards) such as RICS, CIOB, or CIH + Strong experience in residential surveying, ideally within social housing or similar environments + Proven experience managing or supervising surveyors or technical staff + Excellent knowledge of building pathology, construction methods, and repair diagnostics + Strong understanding of compliance areas including HHSRS, damp & mould, fire safety, asbestos, and building safety legislation + Confident communicator, able to engage effectively with residents and stakeholders at all levels + Strong organisational and time-management skills + IT-competent, with experience using Microsoft Office (Word, Excel, Outlook, Teams) + Full UK driving licence and access to a vehicle, + Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing. + Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). + Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. + Understanding of welfare benefits., + Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. + In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). + Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. + Understanding of welfare benefits. + Extensive experience in operational management and leading a customer facing team. + A track record of customer excellence and performance against KPI's + Experience of change management and being and subject matter expert for changes in software and systems., + Demonstrable and extensive experience working in a senior housing management role a Social Housing or Local Authority setting. + In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). + Deep understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. + Experience of income collection and welfare benefits. + Experience in creating and developing policy and procedures. + Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards. + Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. + Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans. + Experience in leading customer facing teams and a history of customer excellence & performance against KPI's. + Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery. + Extensive stakeholder management of both internal and external stakeholders, + Full UK driving licence and access to a vehicle for work purposes + HNC/HND (or equivalent) qualification + Proven experience operating at a senior management level within property maintenance or asset management + Strong contract and project management expertise + Sound budget and financial management skills + Experience in forward maintenance planning, property investment, and the delivery of adaptations Office attendance: This role requires a minimum of 1-2 days per week in the office., - Experience in social housing or residential maintenance
- Strong plumbing background with multi-trade skills
- Own tools and ability to use a smartphone app
- A drug and alcohol test will be carried out on the day of induction, Experience in social housing or residential maintenance
- Strong carpentry background with multi-trade skills
- Own tools and ability to use a smartphone app
- A drug and alcohol test will be carried out on the day of induction, Experience of data analysis and process management
- Proven project management or contract experience
- Ability to co communicate and influence contractors, colleagues and other stakeholders
- Detailed knowledge of using a variety of JCT and partnering contracts
- Proven influencing and negotiating skills to resolve problems
- Sound judgement and prioritisation skills
- Ability to work within tight deadlines, under pressure and deliver projects on time, within budget to the required standard, Previous experience as a Document Controller within the construction industry
- Familiarity with construction documentation including drawings, specifications, RFIs, and O&M manuals
- Experience using document management systems (e.g. Viewpoint, Aconex, Asite, SharePoint or similar)
- Strong organisational skills and attention to detail
- Confident using Microsoft Office, particularly Excel and Outlook
- Ability to manage multiple projects and deadlines simultaneously
- Strong communication skills and a professional approach, The role suits a proactive payroll professional with experience in the construction sector who is comfortable working in a fast-paced, deadline-driven environment., Proven experience in a Payroll Manager or Senior Payroll role
- Previous experience in construction or a contractor-led environment essential
- Strong knowledge of UK payroll legislation and HMRC compliance
- Experience managing weekly payrolls and CIS subcontractors
- Confident payroll systems user with strong Excel skills
- Highly organised with excellent attention to detail
- Able to work under pressure and meet strict deadlines
- Strong communication skills with the ability to build effective working relationships, Have strong administration skills and must be IT proficient.
- Have excellent communication skills, both oral and written.
- Be a self-motivated, resilient, assertive and confident person
- Have proven experience in providing excellent customer service.
- Have previous experience working with scheduling repairs
- Be organised and able to multi task
- Call centre environment
- Maintenance/ repairs background
- Excellent Telephone Manner
- Customer Service focused
- Excellent Communication skills
- Ability to identify problems
- Ability to identify customers' needs
- Willing to go the extra mile to deal with a difficult situation, Degree, HNC, or equivalent qualification in Building Surveying or significant relevant experience
- Professional membership (or working towards) such as RICS, CIOB, or CIH
- Strong experience in residential surveying, ideally within social housing or similar environments
- Proven experience managing or supervising surveyors or technical staff
- Excellent knowledge of building pathology, construction methods, and repair diagnostics
- Strong understanding of compliance areas including HHSRS, damp & mould, fire safety, asbestos, and building safety legislation
- Confident communicator, able to engage effectively with residents and stakeholders at all levels
- Strong organisational and time-management skills
- IT-competent, with experience using Microsoft Office (Word, Excel, Outlook, Teams)
- Full UK driving licence and access to a vehicle, Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing.
- Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).
- Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.
- Understanding of welfare benefits., Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing.
- In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).
- Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.
- Understanding of welfare benefits.
- Extensive experience in operational management and leading a customer facing team.
- A track record of customer excellence and performance against KPI's
- Experience of change management and being and subject matter expert for changes in software and systems., Demonstrable and extensive experience working in a senior housing management role a Social Housing or Local Authority setting.
- In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).
- Deep understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.
- Experience of income collection and welfare benefits.
- Experience in creating and developing policy and procedures.
- Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards.
- Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations.
- Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans.
- Experience in leading customer facing teams and a history of customer excellence & performance against KPI's.
- Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery.
- Extensive stakeholder management of both internal and external stakeholders, Full UK driving licence and access to a vehicle for work purposes
- HNC/HND (or equivalent) qualification
- Proven experience operating at a senior management level within property maintenance or asset management
- Strong contract and project management expertise
- Sound budget and financial management skills
- Experience in forward maintenance planning, property investment, and the delivery of adaptations Office attendance: This role requires a minimum of 1-2 days per week in the office.
- Salary: £60,000 per annum (18 Month FTC)
- Learning and development opportunities
- Healthcare cash plan
- Employee reward and recognition scheme
- Free and confidential Employee Assistance Programme (EAP)
- Volunteering programme
- Competitive pension scheme
- 25 days annual leave plus bank holidays, 3 additional days between Christmas and New Year, and 1 wellbeing day per annum
- 37-hour working week with flexible working options by agreement, supported by a hybrid working policy
+ Salary: £60,000 per annum (18 Month FTC) + Learning and development opportunities + Healthcare cash plan + Employee reward and recognition scheme + Free and confidential Employee Assistance Programme (EAP) + Volunteering programme + Competitive pension scheme + 25 days annual leave plus bank holidays, 3 additional days between Christmas and New Year, and 1 wellbeing day per annum + 37-hour working week with flexible working options by agreement, supported by a hybrid working policy Full details Save, Up to £29902.00 per annum Kent Permanent MMP Consultancy are working with a fantastic organisation to recruit a Contracts Administrator to join them on a permanent basis in Kent. Please note, a full UK Driving Licence & Vehicle is required for this position.,
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