Multi Services Assistant
Williams Lea, Oxford
Multi Services Assistant
Salary not available. View on company website.
Williams Lea, Oxford
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 7 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: e365487949184454a8afb132c12b0353
Full Job Description
Multi Services AssistantSalary: £25,000 per annum, plus company benefitsLocation: Oxford, OX4 2RWContract: Permanent, Full TimeHours: 37.5 hours per week, Monday to Friday between the hours of 8:30am - 5:30pm with 1 hour unpaid breakWork Model: In personWilliams Lea seeks a Multi Services Assistant to join our team!Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.Purpose of this role:The primary focus of the Multi Services Assistant will be to support the Reprographics and the Office Services on a daily basis to ensure all tasks are completed within time frame specified.You will add value by providing daily back-office services for our client and teams. Services include but are not limited to reprographics and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed. The ideal candidate will have experience in administration and document production, and be extremely computer savvy.Key responsibilities:
- Delivering an exceptional electronic and hard copy file management service
- Return or add documents to existing client files
- Work with the practice management system to log and record documents
- Filing and file housekeeping
- Understanding and processing of principle documents
- Maintain all filing and work areas in a tidy and orderly manner
- Collect file and documents from client areas and return files to shelves
- Sort, scan, rename, distribute incoming mail to the dedicated centralised filing area
- Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
- Follow all stock and consumable procedures. Replenish copiers with all consumables
- Prioritise jobs and run them to meet customer requirements and deadlines
- Provide photocopying, scanning, and printing as per customer instructions
- Collect and complete any information required for billing or client charge back data
- Ensure that job requests are tracked on system properly before beginning new request
- Understand and comply with Floor support corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
- Binding final form documents
- Extensive computer and data related tasks
- Usage of internal and external portals/systems
- Deal with any customer enquires in a prompt and efficient manner
- Accept requests for Williams Lea work, notifying customers of estimated completion time as appropriate and in line with service level agreements
Experience in office administration is essential - Computer literacy
- Can-do attitude
Rewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: - 25 days holiday, plus bank holidays(pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
Direct job link
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