Multi Channel Marketer Apprenticeship

Introduction

Be the voice of our brand, creating everything that we put into the world, from social posts and PR pitches to partnership emails, whilst managing member welcomes and community DMs. You'll attract people through marketing and partnerships, then engage them in the founder's voice across every touchpoint.

About the Employer

Spicy Brain Energy is an award-winning virtual assistant company built for entrepreneurs who think differently. We provide practical, human-first support to neurodivergent and disabled business owners across the UK, including specialist Access to Work support, and we deliver coaching and training to organisations including Northumberland FA. We're a Disability Confident Leader, a status held by less than 0.02% of UK employers, and we proactively hire from the neurodivergent and disabled talent pool.

Our sister organisation, the Spicy Brain Collective, is a free, inclusive online community designed around disabled and neurodivergent entrepreneurs: packed with resources, collaboration opportunities, weekly pep talks and people who actually get it. The two are separate organisations with one shared heart, and this role works across both.

What You'll Do

You will be responsible for the community, marketing & partnership aspects of Spicy Brain Energy Ltd.

Community care:

• Welcome and onboard new members, and be the friendly first reply in their DMs
• Reply to member DMs and queries promptly and warmly
• Schedule and publish community posts in the founder's voice
• Arrange and coordinate community collaboration sessions
• Attend online sessions, take clear notes and upload them to the correct threads
• Add sessions to the courses area and keep it organised
• Set up community events end to end

Marketing & Content:

• Create and schedule content for Facebook, Instagram and LinkedIn across both the brand and the founder's personal accounts
• Crosspost and adapt content into the community so members never miss what we are saying publicly
• Keep a consistent content calendar running across all channels
• Spot what is landing and do more of it

PR and founder visibility:

• Pitch the founder for podcast appearances using our existing pitch materials, and track and follow up on every approach
• Identify and pursue PR opportunities, and write the supporting copy

External partnerships:

• Send headshots, bios and brand materials to external partners
• Follow up with partners on training partnerships and collaborations
• Keep partnership conversations warm and moving

Training Outcome

• Full time employment
• Progression to further training

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Number skills
• Creative
• Initiative
• An interest in marketing
• Good English skills
• Disciplined
• Good time keeping
• Good people skills

Qualifications

• Essential - GCSE - English - 4-9
• Essential - GCSE - Maths - 4-9

Course Information

Course: Multi-channel marketer (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 37.5 hours per week/ Monday to Friday, 08:30-17:00.

Expected Duration: 1 Year 6 Months

Training Provider: CITY OF SUNDERLAND COLLEGE