Monitoring and Improvements Officer

Huntingdonshire District Council, Huntingdon, Cambridgeshire

Monitoring and Improvements Officer

£40633-£45489

Huntingdonshire District Council, Huntingdon, Cambridgeshire

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 13 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 537fedde5cb24f219b7bcae59d207c56

Full Job Description

We are looking for a Monitoring and Improvements Officer to join our busy Revenues and Benefits Service. Working in the Systems Team, you will provide vital support to our Local Taxation and Housing Benefit Services and play a key role in ensuring accuracy, efficiency and delivery of performance improvements.

You will need to be a motivated and dynamic individual and able to demonstrate strong analytical and problem-solving skills as the team embarks upon a programme of transformational changes in the Revenues and Benefits Service. As well as having in-depth knowledge of Housing Benefit and Council Tax legislation, you will be someone who:

  • is able to work both on their own and collaboratively across teams in delivering process changes and improvements, as well identifying issues and finding potential solutions
  • has comprehensive experience of using the NEC Revenues and Benefits and Document Management systems
  • has a keen eye for detail in providing accurate statistical and reporting data
  • is able to demonstrate a proactive and adaptable approach to changing priorities
  • has excellent written and verbal communication skills to enable you to deal with internal and external customers (such as auditors, software suppliers)
  • can interpret and make decisions by applying legislation appropriately and consistently, and ensure internal processes and software meet the requirements.
  • Please see the job description for full details of this post. This post will require a DBS check. An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.

    Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making. At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first., For many of our roles (where it is possible) we accommodate a hybrid model of working. We know our people are what make Huntingdonshire District Council great and recognise how important a healthy work-life balance is. Our hybrid work model enables employees to work remotely whilst allowing for in-office collaboration opportunities across the district. Candidates should therefore be within commutable distance of our offices in Huntingdon, Cambridgeshire or able to attend meetings as required if further afield.

    Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.

Do you like this job?

We can email jobs like this to your inbox

  • Facebook

Direct job link

https://www.jobs24.co.uk/job/monitoring-improvements-officer-125236164

Successful jobseekers create high quality email alerts

A great alert means less time searching & more time applying.