Mobile Shop Manager

In the Shop Manager's absence, to run the shop successfully to enable it to achieve or exceed its income and expenditure targets and generate maximum profits for the work of St David's Hospice Care.

Key Areas of Responsibility:

Meet agreed sales and profit targets

Manage the sourcing, pricing, merchandising and display of donated stock

In consultation with the Retail Manager, devise and implement sales promotions programmes

Maintain a high standard of display, both in window and inside shop

Ensure that the shop and stock preparation areas are clean and tidy at all times

Be proactive in generating donated stock

Process donated stock to agreed standards and timescale

Ensure that all organisational procedures are followed, e.g. security, cash handling, reporting, banking

Control all shop expenses to levels agreed with the Retail Manager

Recruit voluntary staff to meet the needs of the shop

Provide training for any paid and voluntary staff and any work placements in all aspects of retail, customer care, equal opportunities and health and safety policies and procedures

Ensure that the shop opens to agreed hours and plan cover for 6 days per week working

Ensure that the shop is covered for periods of sickness and annual leave

Ensure all relevant administration is completed

Ensure an exceptionally high level of customer care is maintained

Ensure the shop meets health and safety regulations

Undertake any required training courses