Mobile Service Support Manager
Mitie Group plc., Pinders Fields, Wakefield
Mobile Service Support Manager
Salary not available. View on company website.
Mitie Group plc., Pinders Fields, Wakefield
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 11 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 7665c5c958334bf2a46279a1e5c58733
Location ref: Pinders Fields, Wakefield
Full Job Description
At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for a Service Support Manager who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning specifications and compliance procedures. Role Responsibilities:
- Build strong relationships with contract clients and conduct audit inspections.
- Monitor performance against SLAs and cleaning specifications.
- Manage daily employee wages and ensure Health & Safety compliance.
- Follow statutory Fire and Safety regulations to mitigate risks.
- Ensure service delivery across multiple contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting, Compliance).
Previous management experience in soft services/cleaning within facilities management. - IT literacy, especially in Microsoft Office.
- Full UK clean driving licence (company car provided).
- IOSH Health & Safety qualification desirable.
Financial wellbeing support via Salary Finance, including early pay access and competitive loans. - Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care and technology products.