Minor Works Engineer
Mitie Group plc., The Borough, Southwark
Minor Works Engineer
Salary not available. View on company website.
Mitie Group plc., The Borough, Southwark
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 31 Jul | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 47cda6dc0a2b49c0a07ec5b27c4ad42c
Location ref: The Borough, Southwark
Full Job Description
FAFS Fire & Security specialises in designing, installing, commissioning, and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking for a new Minor Works Engineer, specifically covering the London region.
FAFS Minor Works Engineers
You will work closely with the Minor Works / DRS Team on remedials, repairs, investigations, small installations, critical failures, investigations, and take-over service support, from inception through to completion on Fire Alarm and Security Systems. You will strive to deliver world-class customer service and exceed customers' expectations.
-Liaise with the Minor Works and Service Desk on all troublesome sites, including any critical issues.
-Work closely with subcontract labour and onsite clients.
-Maintain Fire & Security Systems in your region when demand requires.
-Ensure effective communication with customers and schedulers when planning site visits.
-Utilise all customer portals as directed in accordance with the customer requirements.
-Assist the team with any other works.
-From time to time, you may be required to support the Service Engineers on particular jobs and occasionally work slightly out of your designated postcode area.
-Plan and respond to routine and reactive call visits in your area.
-Maintain your stock levels with support from the Stores team.
-Attend training sessions as and when required.
-Attend Engineering team meetings as and when required.
-Identify any personal training and development needs to help you provide the best possible customer service
Good all-round knowledge of Fire and Security Systems.
-Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of 2 years)
-Technical background in the electrical/electronic industry.
-Experience in front-line customer contact preferred.
-Knowledge of current industry standards and able to commission multi-disciplined systems.
-Self-motivated and able to organise workload, with the ability to work on own initiative.
-Highly organised, professional and computer literate.
-Full UK Driving Licence with good driving experience
-Be able to pass security and background checks for access to customers' premises