Microsoft Modern Workplace Specialist

We're looking for a Modern Workplace Specialist to join our Group Support team and play a key role in delivering and evolving Voyage Care's Modern Workplace environment.
This is a hands-on technical role where you'll design, implement, and support Microsoft 365 and endpoint technologies that enable secure, effective collaboration across the organisation. You'll work closely with colleagues across IT and the wider business, acting as a trusted technical advisor and helping to drive our ongoing digital transformation.
Whether you're an experienced Modern Workplace professional or earlier in your career with strong technical capability and the drive to learn, we're interested in what you can do and the value you can bring.
What You'll Be Doing
Configuring, maintaining, and optimising Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive
Providing high-quality end-user support and resolving Modern Workplace-related issues
Supporting and maintaining Microsoft Autopilot to enable efficient device provisioning and lifecycle management
Managing devices using Microsoft Endpoint Manager (Intune) and ensuring policy compliance
Packaging, deploying, and maintaining software applications, with a focus on automation where possible
Supporting security and compliance across Microsoft 365 and Azure environments
Enhancing collaboration and productivity through Microsoft Teams, SharePoint, and related tools
Supporting Azure Virtual Desktop / Windows Virtual Desktop and wider Azure integrations
Managing mobile devices, including:
Android devices (particularly Samsung) using Samsung Knox
Apple iOS devices via Apple Business Manager
Supporting the delivery and ongoing operation of a secure BYOD environment
Producing clear documentation and delivering training to users and IT colleagues

Experience & Technical Capability
We're open to candidates at different stages of their career. You might be:
An experienced Modern Workplace professional with proven delivery experience, or
Earlier in your career, with strong technical foundations, curiosity, and the ability to demonstrate your capability through hands-on work or projectsKey skills include:

Microsoft 365 administration and Modern Workplace tooling
Endpoint and device management (Intune)
Azure services and cloud-based solutions
Scripting or automation to improve efficiency
A strong understanding of security, compliance, and cloud best practicePersonal Attributes

Strong problem-solving and analytical skills
Confident communicating technical concepts to non-technical audiences
Customer-focused, with an emphasis on user experience
Able to work independently and collaboratively
Committed to continuous learning and professional developmentQualifications (Desirable)

Degree in IT, Computer Science, or a related field
Microsoft certifications such as:
Microsoft 365 Certified: Modern Desktop Administrator Associate
Teams Administrator Associate
Security Administrator Associate
Or equivalent experience