Micromobility Planning Analyst, AMZL - ORION - Onroad Resourcing, Intelligence & OptimizatioN

The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible.

The EU Micromobility team drive effective expansion of micro mobility solutions including e-cargo bikes, electric mopeds and walkers, supporting customer facing initiatives like 1 hour groceries.

This role can be based in LHR140 in the UK, but also other AMZL office locations like MUC21 Munich or LUX20, Luxemburg.

Micro Mobility (Micro) delivery solutions are optimal in areas with high demand and delivery density, limited access for vans, increased traffic restrictions and historic centers with extensive pedestrian areas. Micro has the ability to create win-win situations, saving costs for AMZL, reducing carbon emissions and helping cities in their ambitions to reshape city centers, moving away from cars and becoming greener.

In this role you will be able to shape and define how Micromobility will grow and develop within Amazon Logistics. The role is built around creating and providing accurate forecasts for Micromobility with relevant Micro planning tools like channel topology optimizer. The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record and has experience in driving execution in a cross-functional environment, backed by well defined analysis and research. They thrive in a fast-paced environment, relish working with data, and enjoys the challenge of solving complex and ambiguous problems.

As a Micromobility Planning Analyst, you will be working on micromobility plans, both long to short term. You will work cross-functionally and build key relationships to ensure that decisions are made and action. The goal is to work towards full integration of Micro planning into standardized planning processes, supported by senior planning specialists.

In this position, you will take ownership of micromobility planning. You'll exercise sound judgement, making sure plans are realistic and achievable. And it'll be worth it; the impact you could have, within one of the world's biggest, most innovative companies, won't go unnoticed. At Amazon, we trust the people we hire and provide plenty of support to help to set you up for success. Our culture is very learn-by-doing oriented; you will take control of your career.

Key job responsibilities
A successful candidate enjoys problem solving, is comfortable accessing and working with big data from multiple sources, and is enthusiastic about partnering with other teams across the business to deliver results. You should have an internal drive to challenge the status quo, excellent analytical skills, as well as excellent written and verbal communication skills. You should be a self-starter, comfortable with ambiguity, naturally curious, and be involved in the details.

A day in the life
You received a new topology update from a planning tool overnight. You run through the data, sense check for odd outcomes and compile it into a user friendly format. In the afternoon you walk selected people through the latest updates and the changes vs. the former plan. Based on the outcomes, you would then start to formalize the plan in the upcoming weeks, read to implement it into quarterly guidance updates. Before you finish you have a 1:1 with a peer on new AI skills that help you to automate planning and review with higher accuracy.

About the team
EU Micromobility delivers last-mile solutions optimized for urban environments where van-based delivery methods face increasing constraints. Since launching in 2020, we operate eCargoBikes, eCargoMopeds and Walkers (pushcarts) across European (EU) cities. These vehicles overcome access restrictions and areas with limited park and stop opportunities, enabling operational cost reduction and delivery productivity improvement. Micro serves as a strategic pillar of AMZL's urban delivery network while supporting Amazon's Climate Pledge commitment1 to reach net-zero carbon by 2040 across operations.

The EU Micromobility team designs, drives, and scales the program across Europe. We focus on achieving cost-optimal operations through innovation, continuous improvement and integration. Our team operates with dedicated POCs in Planning, Launch, Process Improvement, Tech Integration, Fleet and Speed. We collaborate closely with Last Mile (LM) teams and partner with Operations Integration (OI), the local Micro SMEs in each geography.

Bachelor's degree or above in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
- Can demonstrate proficiency in Microsoft Excel or equivalent spreadsheet tools
- Experience in data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding
- Experience in root cause analysis and troubleshooting or problem solving
- Experience using strong customer service, communication, and interpersonal skills
- Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions, Experience in transportation or supply chain

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