Mental Health Support Worker

37 hours per week | Monday - Friday, inclusive of bank holidays, Occasional Evening & Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role.

At Response, our mission is simple: to enable people of all ages to live a more fulfilled life through excellent mental health services, housing and supported living.

We're looking for an experienced and compassionate individual to join our Transitional Support Team as a Senior Mental Health Support Worker. This is an opportunity to take the next step in your career, combining direct support for residents with leadership responsibilities that help shape a positive, safe and recovery-focused service.

A Role Where Leadership Meets Impact

As a Senior Mental Health Support Worker, you'll be more than a support worker. You'll be a mentor, role model and trusted leader who helps create an environment where both residents and colleagues can thrive.

Whether you're guiding a team through a busy shift, supporting someone through a difficult period, or celebrating a resident's achievement, you'll play an important part in changing lives for the better.

What You'll Be Doing

As part of our leadership team, you will:

Lead and coordinate shifts to ensure high-quality support is delivered

Support residents through their recovery journey using a person-centred approach

Manage medication processes and ensure safe working practices

Provide guidance, coaching and mentoring to Support Workers

Assist with assessments, support planning and risk management

Respond to incidents, safeguarding concerns and complaints when required

Promote a positive culture built around respect, collaboration and inclusion

Support residents with practical life skills such as budgeting, cooking, travel and tenancy management

Encourage access to employment, training, education and community opportunities

Champion trauma-informed practice and recovery-focused support

What Success Looks Like

In this role, success isn't measured by paperwork alone.

It's seeing someone gain the confidence to travel independently.

It's helping a resident move closer to independent living.

It's supporting colleagues to develop their skills and grow in confidence.

It's knowing you've helped create a safe, supportive environment where people can flourish.

We're seeking someone who has:

Experience supporting people with mental health needs

A good understanding of recovery-focused and person-centred practice

Experience supporting assessments, referrals or risk management processes

Strong communication and relationship-building skills

Confidence to take the lead and support colleagues

A commitment to continuous learning and development

GCSE English and Maths (or equivalent)

Most importantly, we're looking for someone who shares our values:

Caring

️ Safe

Creative, If you're ready to use your experience to support people living with mental health challenges while developing your leadership skills, we'd love to hear from you!