Mental Health Support Worker

Mental Health Support Worker

Date Posted: 2026-09-03

Location: Hayes, Greater London, GB, BR2 7

Application Deadline: 2026-12-02T21:48:35.63

About the Role

Our care home, based in Heath Hayes, provides residential care for 33 adults with complex mental and physical health needs. Mental Health Support Worker Contract £12.71 per hour Full Time Shift Times 07:30AM - 21:00PM Paid DBS, pension, uniform provided and onsite parking 5.6 weeks annual leave (pro rata).

Role Overview

As a Mental Health Support Worker, you will provide high quality, person-centred support to individuals living with complex mental health needs within a structured and specialist care environment. You will play an important role in helping individuals feel safe, supported and valued while promoting emotional wellbeing, independence and stability.

Working closely with the wider care team, you will support individuals with daily routines, personal care where required, meaningful engagement and emotional wellbeing while ensuring support plans are followed safely and consistently. You will build positive relationships with residents, recognise changes in behaviour or mental wellbeing, and respond appropriately to help maintain a calm, supportive and therapeutic environment.

What We Are Looking For

• Previous experience supporting individuals with mental health needs is essential


• A calm, patient and compassionate approach


• Good communication and teamwork skills


• Ability to respond positively within challenging or complex situations


• A reliable and professional approach with commitment to person-centred care

About Us

Needwood House Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments. Our five core values — Trust, Respect, Passion, Kindness, and Inclusivity — are at the heart of everything we do, shaping the care we deliver and the environments we create.

If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.

#s1-Gen

wellbeing and respond appropriately to help maintain a calm, supportive and therapeutic environment. What We Are Looking For Previous experience supporting individuals with mental health needs is essential A calm, patient and compassionate approach Good communication and teamwork skills Ability to respond positively within challenging or complex situations A reliable and professional approach with commitment to person centred care About us Needwood House Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments. Our five core values
Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you. TPBN1_UKTJ

Our care home, based in Heath Hayes, provides residential care for 33-adults with complex mental and physical health needs. Mental Health Support Worker Contract £12.71 per hour Full Time Shift Times 07:30AM - 21:00PM Paid DBS, pension, uniform provided and onsite parking 5.6 weeks annual leave (pro rata) Role Overview As a Mental Health Support Worker, you will provide high quality, person centred support to individuals living with complex mental health needs within a structured and specialist care environment. You will play an important role in helping individuals feel safe, supported and valued while promoting emotional wellbeing, independence and stability. Working closely with the wider care team, you will support individuals with daily routines, personal care where required, meaningful engagement and emotional wellbeing while ensuring support plans are followed safely and consistently. You will build positive relationships with residents, recognise changes in behaviour or mental