Membership Support Executive
Nuffield Health, Ewell, Surrey
Membership Support Executive
£26500
Nuffield Health, Ewell, Surrey
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 15 Sep | Get your application in today.
Closing date: Closing date not specified
Job ref: fa4ad1417f84438bb1f2fd0994bc9d01
Location ref: Ewell, Surrey
Full Job Description
- Support on membership applications, cancellations, payment updates and reporting, for sites and central contracts.
- Managing the maintenance of all member data.
- Integrity control on financial credits in the system, top ups with a valid corporate membership, validating corporate discounts and age-related memberships.
- Handling various types of communications and requests direct from members and staff.
- Liaising with gym management and staff to ensure prompt response to member queries and complaints.
- Providing an excellent level of support and customer service at all times.
As a Membership Support Executive, you're an excellent communicator with confidence to deal with challenging situations. You will confidently work in a team environment and support colleagues whilst also achieving your own objectives and targets. You are Flexible and open to change and new information; adapting behaviours and work methods accordingly., Excellent communication skills and objective attitude to challenging situations. - Managing and adapting to varied workloads and responsibilities.
- Administration experience
- Experience in a customer service environment Experience, Knowledge & Expertise - Desirable:
- Experience in a membership environment highly desirable.
- Experience with Gym Manager Membership system desirable.
- Experience with using different systems.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
Direct job link
https://www.jobs24.co.uk/job/membership-support-executive-127400441
About this company