Membership Support Advisor - Heston
David Lloyd Leisure, Cheap, City and County of the City of London
Membership Support Advisor - Heston
Salary not available. View on company website.
David Lloyd Leisure, Cheap, City and County of the City of London
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 9 Nov | Get your application in today.
Closing date: Closing date not specified
Job ref: 9aecee3dd5424797be30a3c3407cbb2a
Location ref: Cheap, City and County of the City of London
Full Job Description
Your role will effectively handle our member queries and requests received into the Member Support team via all contact channels including Chat, Telephone and Email. You will then process these membership queries in a timely, accurate and efficient manner and actively engage with our members to give the best possible quality and service.
Experience in outbound calling and handling customer queries is essential. Previous experience in a call centre environment would be desirable
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- Exceptional customer service skills
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- A drive to hit targets
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- Resilient with the ability to thrive in a fast-paced environment
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- Excellent communication and organisation skills
You will need to be within a reasonable commuting distance of the hub, as this position is fully office-based.
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