Membership Support Advisor - Hatfield
David Lloyd Leisure, Hatfield, Hertfordshire
Membership Support Advisor - Hatfield
Salary not available. View on company website.
David Lloyd Leisure, Hatfield, Hertfordshire
- Full time
- Permanent
- Onsite working
Posted 5 days ago, 19 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 28d09e0b42a14d1e86bdc631db270cc2
Location ref: Hatfield, Hertfordshire
Full Job Description
Our team members are the ambassadors of our business and we are on the look out for a passionate Member Support Advisor to join our team! Your role will effectively handle our member queries and requests received into the Member Support team via all contact channels including Chat, Telephone and Email. You will then process these membership queries in a timely, accurate and efficient manner and actively engage with our members to give the best possible quality and service. Working from a hub in our David Lloyd Club you will be working as part of a team to provide exceptional customer service to our members. Working patterns will be five days out of seven working mornings, mids and evenings including one weekend in three
- Exceptional customer service skills
- Resilient with the ability to thrive in a fast paced environment
- Excellent communication and organisation skills
- Good with administration with a keen eye to attention to details
Free Club Membership for you and your family! - 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.