Membership Sales Advisor
Serco Group Plc, Perry Barr, Birmingham
Membership Sales Advisor
Salary not available. View on company website.
Serco Group Plc, Perry Barr, Birmingham
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 28 Aug | Get your application in today.
Closing date: Closing date not specified
Job ref: ffaa7aae3a0340ed954bc73086d9f3d9
Location ref: Perry Barr, Birmingham
Full Job Description
What you'll do as a Membership Sales Advisor
- Promote the centre's products, services and membership options
- Engage with prospective customers and members to understand their needs
- Conduct tours of the facilities and showcase available services
- Support lead generation activities and membership growth initiatives
- Maintain and develop customer and membership databases
- Monitor local competitor activity and promotional offers
- Use membership systems accurately and effectively
- Work towards membership sales targets and performance goals
- Provide excellent customer service and support positive member experiences
- Carry out other duties as required by the General Manager
Experience in a customer-facing, sales or membership-focused role
- Strong communication and interpersonal skills
- Confidence in engaging with prospective customers and promoting services
- Ability to work towards targets and achieve results
- Good organisational skills and attention to detail
- Comfortable using computer systems and maintaining accurate records
- A proactive approach with pride in delivering excellent customer service
This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
What we offer
- 21 days' holiday plus bank holidays
- Free Gym Membership
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity