Member Support Officer

An exciting opportunity has arisen for an adaptable, self-motivated Member Support Officer, to assist the Head of Member Support in providing a comprehensive and confidential service for Governance. You will have significant experience of working within a financial and information technology environment; working under pressure; meeting tight deadlines; interpreting, collating and producing financial information, in a variety of formats. As well as:

• Administrative experience, including establishing, developing and operating office systems.
• Experience of motivating, supervising and prioritising the work of others.
• Producing data using Microsoft Excel and/or other IT packages.
• Guide colleagues on Information Technology, e.g. email, conversant with Office 365, Microsoft excel and/or equivalent, databases, and understanding of its application to the smooth running of the office.
• Strong Communication skills with experience of collaborating across diverse groups (e.g. elected members, senior manager/s, members of the public and other internal and external stakeholders).
  
  Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.
There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.