Member Services Administrator Apprentice - Hatfield
David Lloyd Leisure, Hatfield, Hertfordshire
Member Services Administrator Apprentice - Hatfield
Salary not available. View on company website.
David Lloyd Leisure, Hatfield, Hertfordshire
- Full time
- U
- Onsite working
- Apprenticeship programme
Posted 1 week ago, 12 Jun | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 8266726e77c142b183a64e3d924461af
Full Job Description
Member Services Administrator Apprentice - Hatfield Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and we are on the look out for a passionate Apprentice Member Services Admin to join our team! Your role will be to make a high volume of outbound calls to members who are leaving or members who have missed a payment, in order to help with the overall attrition of the company. You will study toward a Customer Service Level 3 Apprenticeship alongside your role and learning about, Customer Insights, Importance of Providing a Positive Customer Experience, Customer Service Performance, Customer Journey, Ownership and Responsibility and Culture and Environmental Awareness
- A genuine passion to serve when engaging with members and team members
- Some customer service experience, preferably in a fast-paced environment
- Intermediate Skills in Microsoft Office & Excel
- Strong attention to detail
- Excellent telephone manner
- Ability to use own initiative and manage own workload
Free Club Membership for you and your family! - 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
