Medicine Counter / Dispensary Assistant

Pledger Pharmacy Ltd based in Horsford, Norwich, are seeking two medicine counter/dispensary assistants to join their busy team on a part-time basis. Hours will be between 32 -36 per week and must include a half day on a Saturday., The main responsibilities of the role will include:

• Answer all phone calls proactively and professionally, dealing with any enquiries.
• Ensure every customer is greeted positively and promptly, to provide exemplary customer experience at all times.
• Wherever possible, rotate and refresh shop stock.
• General housekeeping of the pharmacy, so as to maintain a hygienic and clinical environment.
• Check for any pricing discrepancies with stock coming in.
• Check basic legal prescription requirements for prescriptions handed in are all filled out in the first instance.
• Process patient returns correctly.
• Make sure ready prescriptions are filed correctly to make it easier to locate.
• Ensure prescription exemptions are signed correctly on all prescriptions including CDs.
• Process prescription requests according to practice rules.
• Any other duties to assist in the smooth day to day running of the dispensary as directed.
  
  We are a family-run, independent community pharmacy, attached to a GP surgery in Horsford just outside Norwich. We encourage the development of our staff by providing training and opportunities to take on new roles within the pharmacy.
Diane, the manager, has been the pharmacist since opening in September 1996. The growth of the business in the past two years has meant we have had to expand our staff and currently employ 2 pre-reg. pharmacy technicians (who will qualify as ACTs), 2 dispensing assistants and 1 medicine counter assistant. As well as this, we have two university pharmacy students who help on Saturdays and holidays, and a Saturday staff member.