Medical Secretary - Primary Care & Neighbourhoods

The post holder will form part of the multidisciplinary team providing high quality care for patients of the practice. The role of Medical Secretary is integral in the smooth running of the practice and ensuring patients have a smooth journey from primary to secondary care. You will be responsible for typing referrals made by our clinical team and ensuring they are sent to the correct speciality as well as liaising with patients and secondary care. You must have excellent communication and IT skills and ideally have experience of medical terminology. You will be responsible for managing workload across the three PWE practices within a team of other Medical Secretaries to ensure all work is completed consistently and to a high standard. You will promote ownership of patients own health.Main duties of the job · Audio typing of GP and clinical staff's correspondence, using a digital dictation system, to ensure that routine referral letters are distributed efficiently within a 5-day period, using the Choose and Book programme as appropriate and attaching enclosures as necessary. · Accurate typing of medical reports, liaising with patients where they wish to read reports prior to dispatch and generating invoices. · Deal with other clinicians' secretarial needs, typing letters from the digital dictation system, or copy typing as appropriate. · Ensure 2 week wait proformas are dealt with efficiently and promptly and contain all relevant information. Follow up all proformas ensuring appointments are made within a 2-week period. · Keep up to date with changes in referral systems and new proformas by reading e-mails sent to the practice. · Attend Clinical meetings within the practice, take and transcribe accurate minutes., · Audio typing of GP and clinical staff's correspondence, using a digital dictation system, to ensure that routine referral letters are distributed efficiently within a 5-day period, using the Choose and Book programme as appropriate and attaching enclosures as necessary. · Accurate typing of medical reports, liaising with patients where they wish to read reports prior to dispatch and generating invoices. · Deal with other clinicians' secretarial needs, typing letters from the digital dictation system, or copy typing as appropriate. · Ensure 2 week wait proformas are dealt with efficiently and promptly and contain all relevant information. Follow up all proformas ensuring appointments are made within a 2-week period. · Keep up to date with changes in referral systems and new proformas by reading e-mails sent to the practice. · Ensure correct proformas are being used by GPs and these are saved within the GP proforma directory. · Make best use of the Practice computer system to ensure good communication and audit standards. · Undertake queries on behalf of patients, trying to establish their concerns and trying to resolve, keeping the patient always informed. · Ensure that the hospital is aware of all clinic patients listed for surgery and, where necessary, forward results or notes. · Liaise with consultants' secretaries to arrange clinic dates on an annual basis and organise any alterations to the dates when necessary · Take calls from patients wishing to make appointments with the provider services clinics through the Choose & Book system. Register the patients and process their requests. · Attend Clinical meetings within the practice, take and transcribe accurate minutes and distribute as required. · Be an effective member of the Practice team, supporting colleagues as required. · Provide cover for colleagues' absence. · Ensure that all responsibilities to staff, patients and other GP Practice visitors under the Health and Safety at Work Act are met. · Such other duties as are delegated from time to time. · Commit to own professional development and attend any training appliable to the role. · Participate in annual performance review. · Always strive to maintain quality in the practice and participate in Significant Event Analysis.

• GCSE Maths and English Grade C or above
• Experience of Microsoft Word/ Excel
Desirable criteria
• Minute taking/ audio typing
  
  At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.
We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.