Medical Secretary / Pathway Co-ordinator

The successful candidate will be required to provide comprehensive secretarial support to the TAVI Team and its Consultants which sit within Cardiothoracic Services at the Northern General Hospital.

You will need to have the ability to work entirely independently whilst maintaining a high standard of work. The ability to prioritise your workload and to know when to escalate issues is essential. You will need to be able to liaise with staff throughout the Trust at all levels including Consultants, Management, Nursing staff, GP's, patients and patient relatives, dealing effectively and efficiently with their enquiries.

To be successful in your application you will need to be able to work on your own initiative with a good standard of education, experience of an office-based role, good sound secretarial, typing and IT skills with excellent verbal and written communication skills along with a clear understanding of patient confidentiality and the 18-week RTT pathway.

Main duties of the job

To undertake a comprehensive medical secretarial service to the consultant and his/her team including time management.

To maintain quality and up to date patient case notes which include entering clinic comments and acting upon the instructions therein.

To be responsible for the delivery (typing) of accurate clinical letters and discharge summaries.

To act as an initial point of contact for GP's, other consultant's medical staff, health care professions, patients etc.

Monitor results and chase outstanding results when necessary to ensure patient pathways are managed accurately and in a timely manner.

Ensure RTT pathways are correctly completed on Lorenzo in real time.

Monitoring the waiting list at regular intervals to ensure patients are treated in line with national waiting time targets.

To receive and deal with a range of telephone enquiries from all disciplines effectively.

Participate in covering MDT meetings as and when required.

To take accurate messages related to consultant/secretary i.e. patient enquiries.

Participate in mandatory training and IPR's in order to meet the requirements of the Knowledge and Skills Framework.

Actively contribute to the smooth running and development of the department by sharing, discussing and implementing new ways of working with colleagues and directorate staff.

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

This vacancy is advertised on a fixed term contract basis for the maximum period of 10 months. Where there is potential, the secondment/fixed term contract may finish early, or in the first instance, the secondment/fixed term contract may be extended due to the internal/external secondment of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and secondments in relation to the substantive post holder.

Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.