Medical Secretary Apprentice

Introduction

Littlewick Medical Centre are offering an excellent opportunity for a motivated and enthusiastic person to start their career as a Medical Secretary.

About the Employer

Littlewick Medical Centre is GP practice with over 70 members of
staff. They are situated on Nottingham Road in Ilkeston. They have
been rated as ‘outstanding’ by the Care Quality Commission (CQC)

What You'll Do

• Create patient referrals from dictations and other sources 
• Liaise with hospitals and other secondary care providers where necessary 
• Take minutes for business meetings 
• Maintain patient records and update information as necessary 
• Handle phone calls, emails, and other forms of communication 
• Assist with billing and insurance claims processing 
• Coordinate referrals to other healthcare providers 
• Logging of complaints 
   

Training Outcome

Opportunity for ongoing permanent employment and potential career progression at Littlewick Medical Centre.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience
• Interpersonal skills
• Prioritising tasks

Qualifications

• Essential - GCSE - English - 4 - 9
• Essential - GCSE - Maths - 4 - 9

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Hours to be worked during the medical centres opening times Monday – Friday, typically 9am – 5pm.

Expected Duration: 1 Year 6 Months

Training Provider: ACCESS TRAINING (EAST MIDLANDS) LTD