Medical Secretary (18 Months FTC)

The role supports all aspects of stem cell collection administration, including appointment coordination, medical documentation, audio typing and liaison with internal and external stakeholders. The post holder will work closely with clinical teams, donor organisations and external agencies to ensure accurate, timely and professional administration throughout the patient journey.,

• Provide comprehensive administrative support for Stem Cell Collection services and general office duties. Coordinate and manage all paperwork relating to Anthony Nolan Trust (AN), National Health Service Stem Cell Donor Registry (NHS SCDR), DKMS, Great Ormond Street Hospital (GOSH), Welsh Bone Marrow Donor Registry (WBMDR), private patient donations and other collection activity as required. Audio type medical reports, discharge summaries, referrals, clinical correspondence and other medical documentation accurately and within agreed timescales. Book donor medicals, stem cell collections and related appointments, ensuring all relevant documentation and information is completed and communicated appropriately. Liaise professionally with hospital staff, patients, donor organisations, insurance companies, embassies and other external stakeholders regarding appointments, reports, accounts and administrative queries. Maintain accurate and up to date patient records using
relevant systems including MOSAIQ and DGL.
• Ensure all documentation is completed accurately and stored in line with departmental processes, information governance requirements and confidentiality standards. Support the day to day running of the department through effective office administration and general clerical duties. Monitor and prioritise workload effectively to ensure deadlines and service requirements are consistently met.
  
  Established in 1932, The London Clinic is one of the UK's largest independent charitable hospitals, providing exceptional care across a wide range of medical and surgical specialties. Our Haematology service delivers highly specialised care for patients undergoing complex treatments, including stem cell collection and transplantation. Working closely with national and international donor organisations, our teams play a vital role in supporting life changing and potentially lifesaving treatment pathways. As a charity, everything we do is focused on patient care. Behind every successful treatment is a dedicated team of clinical and non-clinical colleagues working together to provide a seamless experience for patients and donors. This Medical Secretary role is an important part of that journey, helping to coordinate specialist services, support clinical teams and ensure patients receive the highest standard of care from referral through to treatment.