Medical Secretary

The Medical Secretary will provide comprehensive administrative and secretarial support to the clinical team within a busy General Practice. The role involves managing clinical correspondence, preparing and processing referrals, handling patient-related documentation, maintaining accurate medical records and liaising with hospitals, healthcare professionals and external organisations. The successful candidate will demonstrate excellent organisational and communication skills, attention to detail, confidentiality and the ability to manage competing priorities while supporting the delivery of an efficient, high-quality patient service., The Medical Secretary is responsible for providing an efficient, confidential and high-quality secretarial service to the clinical team within the practice. The role supports the smooth day-to-day running of the practice by managing clinical correspondence, processing referrals, coordinating appointments and investigations, maintaining accurate patient records and communicating with patients, hospitals and external healthcare professionals. The postholder will play an important role in ensuring clinical administration is completed accurately and promptly, supporting effective patient care and the overall delivery of practice services.

Branston and Heighington Family Practice is a semi-rural GP surgery serving the communities of Branston, Heighington, and the surrounding areas of Lincolnshire. As a community-focused practice, we place strong emphasis on continuity of care, personalised support, and building long-standing, trusted relationships with our patients.

The practice provides a full range of primary care services, including routine and same-day appointments, chronic disease management, health promotion, minor illness treatment, and access to an experienced multidisciplinary team. Our semi-rural setting allows us to offer a friendly, patient-centred environment while maintaining high clinical standards and adopting modern approaches to care.

Branston and Heighington Family Practice is committed to continually improving services, supporting staff development, and working collaboratively with local health partners to meet the evolving needs of the community we serve.