Medical receptionist / Practice administrator

Orchard Surgery in Melbourn is seeking a dynamic forward-thinking receptionist / practice administrator to support the busy reception and clinical team.The administrative and reception team are a very friendly supportive team ensuring that the daily running of the surgery is a smooth as possible, along with ensuring the best possible care and support for our patients. The role will include covering for the secretary when needed, so some secretarial experience would be an advantage, along with at least 2 years administrative experience. This is a new role and has scope to develop depending on the post holders skills., To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include , greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for doctors, patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. In addition, the post holder will be required to fill in for the secretary when needed ensuring that referrals are sent thought within the appropriate timescales, and correspondence is responded to where needed. This is a new role and has scope to develop depensing on the post holders skills

Orchard surgery is a small village surgery that has a population of 8500 patients, 4 GP partners, 4 salaried GPs, 1 practice nurses, and 3 health care assistants. We are a friendly and supportive team who go above and beyond for our patients. We are committed to ensure the best possible care for our patients. We have a flexible working policy in place and encourage continuous training for all our staff. We work on a rota basis, and would expect flexibility, covering leave and sickness where required.