Medical Receptionist

Greeting in a pleasant and friendly manner all callers at reception. - Answering the telephone quickly and dealing with or redirecting enquires. - Running the appointment system including making appointments and encouraging patients to use the check in system. - Recording messages and home visit requests in the appropriate book legibly and accurately. - Handing out repeat prescriptions to patients or their representatives. - Handling general enquiries and give out test results or referring to a more experienced Receptionist if in doubt. About us You will be joining a large, friendly and committed team of Doctors, Nurses and other healthcare professionals, and a team of reception and administrative staff., Greeting in a pleasant and friendly manner all callers at reception. - Answering the telephone quickly and dealing with or redirecting enquires. - Running the appointment system including making appointments and encouraging patients to use the check in system. - Recording messages and home visit requests in the appropriate book legibly and accurately. - Handing out repeat prescriptions to patients or their representatives. - Handling general enquiries and give out test results or referring to a more experienced Receptionist if in doubt. - Dealing and processing emails. - Actioning emis and docman tasks. - Book appointments efficently. Job description Job responsibilities - Greeting in a pleasant and friendly manner all callers at reception. - Answering the telephone quickly and dealing with or redirecting enquires. - Running the appointment system including making appointments and encouraging patients to use the check in system. - Recording messages and home visit requests in the appropriate book legibly and accurately. - Handing out repeat prescriptions to patients or their representatives. - Handling general enquiries and give out test results or referring to a more experienced Receptionist if in doubt. - Dealing and processing emails. - Actioning emis and docman tasks. - Book appointments efficently.

We are expanding our medical reception team and looking to recruit the right person, with the necessary skills and experience to deliver a high-quality service to our patients. The ideal candidate should be highly motivated, enthusiastic and able to work under pressure. We are looking for a customer focused, reliable, and hard-working individual with a can-do approach to their work.,

• - Office administration experience
• - Worked with the public in front facing role and on the telephone
• -Excellent communication skills
• - Able to work well on your own and as part of a team
Desirable
• - Ideally have NHS primary care or equivalent experience
• - EMIS web and Docman experience
Person Specification Knowledge and skills Essential
• - Office administration experience
• - Worked with the public in front facing role and on the telephone
• -Excellent communication skills
• - Able to work well on your own and as part of a team
Desirable
• - Ideally have NHS primary care or equivalent experience
• - EMIS web and Docman experience