Medical Receptionist

To answer general enquiries in person and over the phone. To process repeat prescription requests. Respond to all queries and requests for assistance from patients and other visitors Book transport when needed Ensure reception and waiting areas are neat and tidy Ensure total familiarity with all appointment systems in effect Book appointments and recalls Answer external and internal telephones promptly Receive and make calls as required. Divert calls and take messages as appropriate. Ensure that the system is operational at the beginning of the day To receive and accurately record messages for GPs, nurses and any other staff To deal with patient requests for test results Management of medical records Documentation management To act as chaperone on occasions for the doctors or nurses. To attend training when organised by the Practice Manager To attend meetings when necessary Any other duties appropriate to the grade About us We are a large high achieving friendly, teaching GP practice based in Edgware comprising: 14000 patients 6 partners 4 Salaried GPs 2 GP registrars 3 nurses , 1 HCA, Management of appointment system Operation of telephone system Medical records management Document management Chaperoning General filing Handling samples Reception duties Comply with Information Governance, Data Security and other protocols Job description, Management of appointment system Operation of telephone system Medical records management Document management Chaperoning General filing Handling samples Reception duties Comply with Information Governance, Data Security and other protocols

• Lives in the Edgware area
Experience Essential
• Good written and verbal communication
Desirable
• Experience of working as a medical receptionist - 1 year minimum.