Medical Receptionist

GP receptionist's duties primarily revolve around managing the front desk and administrative tasks in a general practitioner's office. They are often the first point of contact for patients, handling tasks like greeting patients, scheduling appointments, and managing patient records. They also play a key role in communication, answering phones, taking messages, and directing inquiries to the appropriate healthcare professional., Patient Interaction & Communication:

• Greeting patients: Providing a warm and professional welcome to patients and visitors.
• Answering phones: Handling incoming calls, taking messages, and directing calls to the appropriate staff.
• Scheduling appointments: Booking appointments for patients with doctors, nurses, or other healthcare professionals.
• Managing patient records: Ensuring patient information is accurate and up-to-date, including updating records and filing documents.
• Handling patient inquiries: Addressing patient questions and concerns, providing information about services, and assisting with forms.
Administrative & Clerical Tasks:
• Managing patient records:Filing, retrieving, and maintaining both physical and electronic patient records.
• Processing prescriptions:Handling requests for repeat prescriptions and ensuring they are processed correctly.
• Managing correspondence:Handling incoming and outgoing mail, faxes, and other correspondence.
• Maintaining the reception area:Ensuring the reception area is clean and organised.
  
  Belgrave Medical Centre is a well-established NHS GP Practice. In this Practice we believe that it is our responsibility to help maintain people in good health rather than simply to treat them when they are ill.
For these reasons we work as a team of doctors, nurses and health visitors. We link to the local community-based psychiatric teams, other support teams, drug dependency groups, alcohol support services and social services. The Practice values are Compassion, Aspiration, Respect and Equality CARE. In addition to treating minor ailments, we also provide specialist management of long-term conditions including dedicated clinics such as health checks and baby clinics. We also provide an online service so that you can book an appointment or request a prescription at anytime and anywhere