Medical Receptionist

An opportunity has arisen for a friendly hard-working receptionist to join the team here in leafy Barnt Green. Our community sits in a semi-rural village, within easy reach of Birmingham and is accessed by good train and motorway connections. The role will be for sixteen hours per week covering the following shifts and there will also be the need to support the team with holiday and sickness cover. Mon 1-7pm (6hrs) Tues 2-7pm (5hrs) Friday 8-1pm (5 hours) Main duties of the job Assisting patients to access the most appropriate service or healthcare professional in a polite, courteous, and effective way. Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors. To carry out a variety of administrative tasks for the efficient running of the Practice., Assisting patients to access the most appropriate service or healthcare professional in a polite, courteous, and effective way. Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors. To carry out a variety of administrative tasks for the efficient running of the Practice. Please see attached job description Job description, Assisting patients to access the most appropriate service or healthcare professional in a polite, courteous, and effective way. Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors. To carry out a variety of administrative tasks for the efficient running of the Practice.

• Good standard of general education
• (GCSE Maths and English at grade C or above)
• Excellent verbal communication skills
• Excellent written communication skills
• Excellent telephone manner
• Excellent organisational skills
• Excellent numeracy skills
• Calm and professional manner
• General office procedures
• Computer literate
• Ability to follow instructions accurately
• Face to face contact with public/patients
• Willingness to work the required hours and flexibility to provide holiday/sickness cover as required
• Willingness to learn and undertake relevant training as required
• Able to use own initiative
• Common sense
• Polite, confident, open friendly manner
Desirable
• AMPSAR Receptionist Certificate
• Certificate in Customer Care
• Computer Literacy Qualification
• Knowledge of Primary Care
• Knowledge of medical terminology
• NHS/General Practice work
• Clinical Computer System (EMIS)
Person Specification Qualifications Essential
• Good standard of general education
• (GCSE Maths and English at grade C or above)
• Excellent verbal communication skills
• Excellent written communication skills
• Excellent telephone manner
• Excellent organisational skills
• Excellent numeracy skills
• Calm and professional manner
• General office procedures
• Computer literate
• Ability to follow instructions accurately
• Face to face contact with public/patients
• Willingness to work the required hours and flexibility to provide holiday/sickness cover as required
• Willingness to learn and undertake relevant training as required
• Able to use own initiative
• Common sense
• Polite, confident, open friendly manner
Desirable
• AMPSAR Receptionist Certificate
• Certificate in Customer Care
• Computer Literacy Qualification
• Knowledge of Primary Care
• Knowledge of medical terminology
• NHS/General Practice work
• Clinical Computer System (EMIS)
  
  Barnt Green Surgery is a small to medium sized surgery with a friendly and loyal compliment of staff who work with our experienced and supportive management and administrative team. We are a high achieving QOF practice and pride ourselves on a providing a high standard of clinical care which results in us being held in high regard by our patients. Youd be part of a clinical team comprising of a salaried GPs, Physicians Associates, a Nurse Prescriber, Practice Nurses, Pharmacy team and HCAs.